zabbix_export: version: '7.0' template_groups: - uuid: 1d12408342854fd5a4436dd6d5d1bd4a name: Templates/Telephony templates: - uuid: 30cc187a4e994c39b07f53d86b5cc6bc template: 'Asterisk by HTTP' name: 'Asterisk by HTTP' description: | The template gets Asterisk metrics from AMI by HTTP agent. You should enable the mini-HTTP Server, add the option webenabled=yes in the general section of the manager.conf file and create Asterisk Manager user with system and command write permissions within your Asterisk instance. Disable the PJSIP driver if you do not use PJSIP or do not have PJSIP endpoints. Please, define AMI address in the {$AMI.URL} macro. Also, the Zabbix host should have an Agent interface with the AMI address to check Asterisk service status. Then you can define {$AMI.USERNAME} and {$AMI.SECRET} macros in the template for using on the host level. If there are errors, increase the logging to debug level and see the Zabbix server log. You can discuss this template or leave feedback on our forum https://www.zabbix.com/forum/zabbix-suggestions-and-feedback/410060-discussion-thread-for-official-zabbix-template-asterisk Generated by official Zabbix template tool "Templator" 2.0.0 vendor: name: Zabbix version: 7.0-0 groups: - name: Templates/Telephony items: - uuid: 72d074f6bb214ef9884d8cc4b1530ad3 name: 'Asterisk: Active calls' type: DEPENDENT key: asterisk.active_calls delay: '0' history: 7d description: 'The number of active calls at the moment.' preprocessing: - type: JSONPATH parameters: - $.active_calls master_item: key: asterisk.get_stats tags: - tag: component value: calls - uuid: bb9ac1ac188b43239456477e13ae555f name: 'Asterisk: Active channels' type: DEPENDENT key: asterisk.active_channels delay: '0' history: 7d description: 'The number of active channels at the moment.' preprocessing: - type: JSONPATH parameters: - $.active_channels master_item: key: asterisk.get_stats tags: - tag: component value: channels - uuid: ccfc2a8a5880430196e2c874b66370ca name: 'Asterisk: Calls processed' type: DEPENDENT key: asterisk.calls_processed delay: '0' history: 7d description: 'The number of calls processed after the last service restart.' preprocessing: - type: JSONPATH parameters: - $.calls_processed master_item: key: asterisk.get_stats tags: - tag: component value: calls - uuid: 196af875a190438abd8de5a6803a550f name: 'Asterisk: Calls processed per second' type: DEPENDENT key: asterisk.calls_processed.rate delay: '0' history: 7d value_type: FLOAT description: 'The number of calls processed per second.' preprocessing: - type: JSONPATH parameters: - $.calls_processed - type: CHANGE_PER_SECOND parameters: - '' master_item: key: asterisk.get_stats tags: - tag: component value: calls - uuid: 7db3e9cdae3d4bffa7429617e351fce1 name: 'Asterisk: Get stats' type: HTTP_AGENT key: asterisk.get_stats history: '0' trends: '0' value_type: TEXT description: 'Asterisk system information in JSON format.' preprocessing: - type: JAVASCRIPT parameters: - | var Ami = { params: { url: '{$AMI.URL}', trunk: '{$AMI.TRUNK_REGEXP}' }, api_request: new HttpRequest(), request: function (url, action) { url += action; Zabbix.log(4, '[ Asterisk ] Sending request: ' + url); try { response = Ami.api_request.get(url); } catch (error) { Zabbix.log(4, '[ Asterisk ] Get request returned error ' + error); throw 'Get request returned error ' + error + '. Check debug log for more information.'; } Zabbix.log(4, '[ Asterisk ] Received response with status code ' + Ami.api_request.getStatus() + '\n' + response); if (Ami.api_request.getStatus() !== 200) { var message = 'Request failed with status code ' + Ami.api_request.getStatus(); if (response !== null) { if (typeof response.message === 'string') { message += ': ' + response.message; } } throw message + ' Check debug log for more information.'; } var match = response.match('Response: (.+)'); if (match !== null && match[1] !== 'Success' && match[1] !== 'Goodbye' && match[1] !== 'Follows') { var responseText = match[1], message = 'Request failed with message ' + match[1]; match = response.match('Message: (.+)'); if (match !== null && match[1]) { var responseMessage = match[1]; message += ': ' + match[1]; } if (responseText !== 'Error' || responseMessage !== 'No endpoints found') { throw message + '. Check debug log for more information.'; } } return { status: Ami.api_request.getStatus(), body: response }; } }; var asterisk = { version: '', uptime: 0, uptime_reload: 0, active_channels: 0, active_calls: 0, calls_processed: 0, sip: { trunks: [], monitored_online: 0, monitored_offline: 0, unmonitored_online: 0, unmonitored_offline: 0, active_channels: 0, total: 0 }, iax: { trunks: [], online: 0, offline: 0, unmonitored: 0, active_channels: 0, total: 0 }, pjsip: { trunks: [], available: 0, unavailable: 0, active_channels: 0, total: 0 }, queue: { queues: [], total: 0 } }; function block2Object(text) { var parts = [], dict = {}; text = text.replace(/^Output: /gm, ''); text.split('\n').forEach(function (line) { parts = line.split(':'); if (parts.length > 1) { dict[parts.shift().trim()] = parts.join(':').trim(); } }) return dict; } function text2Object(text) { var blocks = text.split('\r\n\r\n'), arr = [], i = 1, j = blocks.length - 2; for (i; i < j; i++) { arr.push(block2Object(blocks[i])); } return arr; } function getSipPeers() { var response = Ami.request(url, 'SIPpeers'), elements = text2Object(response.body); asterisk.sip.total = elements.length; asterisk.sip.trunks = elements.filter(function (element) { return element.ObjectName.search(Ami.params.trunk) != -1; }); elements.forEach(function (element) { if (element.IPaddress === '-none-') { switch (element.Status) { case 'Unmonitored': asterisk.sip.unmonitored_offline++; break; case 'UNKNOWN': asterisk.sip.monitored_offline++; break; } } else { if (element.Status === 'Unmonitored') { asterisk.sip.unmonitored_online++; } else { asterisk.sip.monitored_online++; if (element.Status.search('^OK') != -1) { element.Status = element.Status.split(' ')[0]; } } } }); asterisk.sip.trunks.forEach(function (trunk) { var active_channels = channels.match(new RegExp('[^!J]SIP/' + escapeChars(trunk.ObjectName), 'g')); trunk.active_channels = (active_channels === null) ? 0 : active_channels.length; asterisk.sip.active_channels += trunk.active_channels; }); } function getIaxPeerList() { response = Ami.request(url, 'IAXpeerlist'); elements = text2Object(response.body); asterisk.iax.total = elements.length; asterisk.iax.trunks = elements.filter(function (element) { return element.ObjectName.search(Ami.params.trunk) != -1; }); elements.forEach(function (element) { if (element.Status.search('^OK') != -1) { element.Status = element.Status.split(' ')[0]; } switch (element.Status) { case 'Unmonitored': asterisk.iax.unmonitored++; break; case 'UNKNOWN': asterisk.iax.offline++; break; } }); asterisk.iax.online = asterisk.iax.total - asterisk.iax.offline; asterisk.iax.trunks.forEach(function (trunk) { var active_channels = channels.match(new RegExp('[^!](IAX2/' + escapeChars(trunk.ObjectName) + '|IAX2/' + escapeChars(trunk.ObjectUsername) + ')', 'g')); trunk.active_channels = (active_channels === null) ? 0 : active_channels.length; asterisk.iax.active_channels += trunk.active_channels; }); } function getPjsipShowEndpoints() { response = Ami.request(url, 'PJSIPShowEndpoints'); elements = text2Object(response.body); asterisk.pjsip.total = elements.length; asterisk.pjsip.trunks = elements.filter(function (element) { return element.ObjectName.search(Ami.params.trunk) != -1; }); elements.forEach(function (element) { if (element.DeviceState === 'Unavailable') { asterisk.pjsip.unavailable++; } }); asterisk.pjsip.available = asterisk.pjsip.total - asterisk.pjsip.unavailable; asterisk.pjsip.trunks.forEach(function (trunk) { var active_channels = channels.match(new RegExp('[^!]PJSIP/' + escapeChars(trunk.ObjectName), 'g')); trunk.active_channels = (active_channels === null) ? 0 : active_channels.length; asterisk.pjsip.active_channels += trunk.active_channels; }); } function getQueueSummary() { response = Ami.request(url, 'QueueSummary'); asterisk.queue.queues = text2Object(response.body); asterisk.queue.total = asterisk.queue.queues.length; } function escapeChars(str) { return str.replace(/[-[\]{}()*+?.,\\^$|#\s]/g, '\\$&'); } function getUptimeSeconds(text) { var date = { years: 0, weeks: 0, days: 0, hours: 0, minutes: 0, seconds: 0 }; var fields = { years: 'years?', weeks: 'weeks?', days: 'days?', hours: 'hours?', minutes: 'minutes?', seconds: 'seconds?' }; Object.keys(fields).forEach(function (field) { var match = text.match('(\\d+) ' + fields[field]); if (match !== null && typeof match[1] !== 'undefined') { date[field] = parseInt(match[1]); } }); return date.years * 220752000 + date.weeks * 604800 + date.days * 86400 + date.hours * 3600 + date.minutes * 60 + date.seconds; } var cookie = value.match(/mansession_id="([0-9A-z]+)"/); if (cookie == null) { throw 'Cannot find mansession_id with cookie in response.'; } var url = Ami.params.url.split('?')[0] + '?action='; Ami.api_request.addHeader('Cookie: mansession_id="' + cookie[1] + '"'); var response = Ami.request(url, 'CoreSettings'); var coreSettings = block2Object(response.body); if (typeof coreSettings.AsteriskVersion !== 'undefined') { asterisk.version = coreSettings.AsteriskVersion; } response = Ami.request(url, 'command&command=core%20show%20uptime'); var uptime = block2Object(response.body); if (typeof uptime["System uptime"] !== 'undefined') { asterisk.uptime = getUptimeSeconds(uptime["System uptime"]); } if (typeof uptime["Last reload"] !== 'undefined') { asterisk.uptime_reload = getUptimeSeconds(uptime["Last reload"]); } response = Ami.request(url, 'command&command=core%20show%20channels%20count'); channels = response.body; var fields = { active_channels: 'active channels?', active_calls: 'active calls?', calls_processed: 'calls? processed' }; Object.keys(fields).forEach(function (field) { var match = channels.match('(\\d+) ' + fields[field]); if (match !== null && typeof match[1] !== 'undefined') { asterisk[field] = parseInt(match[1]); } }); response = Ami.request(url, 'command&command=core%20show%20channels%20concise'); channels = response.body; response = Ami.request(url, 'ListCommands'); var list = response.body; if (list.includes('SIPpeers')) { getSipPeers(); } if (list.includes('IAXpeerlist')) { getIaxPeerList(); } if (list.includes('PJSIPShowEndpoints')) { getPjsipShowEndpoints(); } if (list.includes('QueueSummary')) { getQueueSummary(); } try { response = Ami.request(url, 'Logoff'); } catch (e) {} return JSON.stringify(asterisk); url: '{$AMI.URL}' query_fields: - name: action value: login - name: username value: '{$AMI.USERNAME}' - name: secret value: '{$AMI.SECRET}' retrieve_mode: HEADERS tags: - tag: component value: raw - uuid: d9900a1f096a4b89a2aa4af89f30b2cc name: 'Asterisk: IAX trunks active channels' type: DEPENDENT key: asterisk.iax.active_channels delay: '0' history: 7d description: 'The total number of IAX trunks active channels.' preprocessing: - type: JSONPATH parameters: - $.iax.active_channels master_item: key: asterisk.get_stats tags: - tag: component value: channels triggers: - uuid: 0ae0a5b6123a42dd9722219e5e5839df expression: 'min(/Asterisk by HTTP/asterisk.iax.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"}' name: 'Asterisk: Total number of active channels of IAX trunks is too high' event_name: 'Asterisk: Total number of active channels of IAX trunks is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"} for 10m)' priority: WARNING description: 'The IAX trunks may not be able to process new calls.' tags: - tag: scope value: performance - uuid: 0798cf46d82041e6a7091698c7693ec5 name: 'Asterisk: IAX offline peers' type: DEPENDENT key: asterisk.iax.offline delay: '0' history: 7d description: 'The number of offline IAX peers.' preprocessing: - type: JSONPATH parameters: - $.iax.offline master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: bf741f5560734530be352341071c5984 name: 'Asterisk: IAX online peers' type: DEPENDENT key: asterisk.iax.online delay: '0' history: 7d description: 'The number of online IAX peers.' preprocessing: - type: JSONPATH parameters: - $.iax.online master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: ccb62e9b41da4f20b4ab19e4eecd598b name: 'Asterisk: IAX peers' type: DEPENDENT key: asterisk.iax.total delay: '0' history: 7d description: 'The total number of IAX peers.' preprocessing: - type: JSONPATH parameters: - $.iax.total master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: cf5c07c1a09b4a10af21292b876fcb20 name: 'Asterisk: IAX unmonitored peers' type: DEPENDENT key: asterisk.iax.unmonitored delay: '0' history: 7d description: 'The number of unmonitored IAX peers.' preprocessing: - type: JSONPATH parameters: - $.iax.unmonitored master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: 5ae6135a49764db7b496f5d2378ddd77 name: 'Asterisk: PJSIP trunks active channels' type: DEPENDENT key: asterisk.pjsip.active_channels delay: '0' history: 7d description: 'The total number of PJSIP trunks active channels.' preprocessing: - type: JSONPATH parameters: - $.pjsip.active_channels master_item: key: asterisk.get_stats tags: - tag: component value: channels triggers: - uuid: 9b158fe0efb4416cb6ad5d53b38c3e38 expression: 'min(/Asterisk by HTTP/asterisk.pjsip.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"}' name: 'Asterisk: Total number of active channels of PJSIP trunks is too high' event_name: 'Asterisk: Total number of active channels of PJSIP trunks is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"} for 10m)' priority: WARNING description: 'The PJSIP trunks may not be able to process new calls.' tags: - tag: scope value: performance - uuid: cc07f186104842aabec3d26dcd4322d2 name: 'Asterisk: PJSIP available endpoints' type: DEPENDENT key: asterisk.pjsip.available delay: '0' history: 7d description: 'The number of available PJSIP peers.' preprocessing: - type: JSONPATH parameters: - $.pjsip.available master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: fdc888cb355a4b738be8a77354a7ce76 name: 'Asterisk: PJSIP endpoints' type: DEPENDENT key: asterisk.pjsip.total delay: '0' history: 7d description: 'The total number of PJSIP peers.' preprocessing: - type: JSONPATH parameters: - $.pjsip.total master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: 5c10fe1a4bfb4628be20137d0f1ec725 name: 'Asterisk: PJSIP unavailable endpoints' type: DEPENDENT key: asterisk.pjsip.unavailable delay: '0' history: 7d description: 'The number of unavailable PJSIP peers.' preprocessing: - type: JSONPATH parameters: - $.pjsip.unavailable master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: 2df0dca89a744e86b4f5a2cec673d427 name: 'Asterisk: SIP trunks active channels' type: DEPENDENT key: asterisk.sip.active_channels delay: '0' history: 7d description: 'The total number of SIP trunks active channels.' preprocessing: - type: JSONPATH parameters: - $.sip.active_channels master_item: key: asterisk.get_stats tags: - tag: component value: channels triggers: - uuid: d2fde5d26d284a129346a12ba0949b60 expression: 'min(/Asterisk by HTTP/asterisk.sip.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"}' name: 'Asterisk: Total number of active channels of SIP trunks is too high' event_name: 'Asterisk: Total number of active channels of SIP trunks is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"} for 10m)' priority: WARNING description: 'The SIP trunks may not be able to process new calls.' tags: - tag: scope value: performance - uuid: fb08ec8d143a41a097f8652c8261bad8 name: 'Asterisk: SIP monitored offline' type: DEPENDENT key: asterisk.sip.monitored_offline delay: '0' history: 7d description: 'The number of monitored offline SIP peers.' preprocessing: - type: JSONPATH parameters: - $.sip.monitored_offline master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: 23744b0a04b54637a7dbe1c7f8f5200f name: 'Asterisk: SIP monitored online' type: DEPENDENT key: asterisk.sip.monitored_online delay: '0' history: 7d description: 'The number of monitored online SIP peers.' preprocessing: - type: JSONPATH parameters: - $.sip.monitored_online master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: fb78998a342942ac942a7e1632b98208 name: 'Asterisk: SIP peers' type: DEPENDENT key: asterisk.sip.total delay: '0' history: 7d description: 'The total number of SIP peers.' preprocessing: - type: JSONPATH parameters: - $.sip.total master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: ae21f8c13063402d9eece400a18c6167 name: 'Asterisk: SIP unmonitored offline' type: DEPENDENT key: asterisk.sip.unmonitored_offline delay: '0' history: 7d description: 'The number of unmonitored offline SIP peers.' preprocessing: - type: JSONPATH parameters: - $.sip.unmonitored_offline master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: 1cd5fb5232ca4f4398f85d959ac11b2c name: 'Asterisk: SIP unmonitored online' type: DEPENDENT key: asterisk.sip.unmonitored_online delay: '0' history: 7d description: 'The number of unmonitored online SIP peers.' preprocessing: - type: JSONPATH parameters: - $.sip.unmonitored_online master_item: key: asterisk.get_stats tags: - tag: component value: peers - uuid: 9c64cb54c2c541c1862558dcf8c6e3a3 name: 'Asterisk: Total queues' type: DEPENDENT key: asterisk.total_queues delay: '0' history: 7d description: 'The number of configured queues.' preprocessing: - type: JSONPATH parameters: - $.queue.total master_item: key: asterisk.get_stats tags: - tag: component value: queues - uuid: 8395ab5b70a7433eb508c513995988bb name: 'Asterisk: Uptime' type: DEPENDENT key: asterisk.uptime delay: '0' history: 7d value_type: FLOAT units: uptime description: 'The system uptime expressed in the following format: "N days, hh:mm:ss".' preprocessing: - type: JSONPATH parameters: - $.uptime master_item: key: asterisk.get_stats tags: - tag: component value: system triggers: - uuid: 35ca01e504a548db9d4db8be1390d6b9 expression: 'nodata(/Asterisk by HTTP/asterisk.uptime,30m)=1' name: 'Asterisk: Failed to fetch AMI page' event_name: 'Asterisk: Failed to fetch AMI page (or no data for 30m)' priority: WARNING description: 'Zabbix has not received any data for items for the last 30 minutes.' manual_close: 'YES' dependencies: - name: 'Asterisk: Service is down' expression: 'last(/Asterisk by HTTP/net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"])=0' tags: - tag: scope value: availability - uuid: 100d38b62c1d4ce298a9fadfbab19e4c expression: 'last(/Asterisk by HTTP/asterisk.uptime)<10m' name: 'Asterisk: Host has been restarted' event_name: 'Asterisk: {HOST.NAME} has been restarted (uptime < 10m)' priority: INFO description: 'Uptime is less than 10 minutes.' manual_close: 'YES' tags: - tag: scope value: notice - uuid: 86e23b5b9fd64e6e840588d25921fcbf name: 'Asterisk: Uptime after reload' type: DEPENDENT key: asterisk.uptime_reload delay: '0' history: 7d value_type: FLOAT units: uptime description: 'System uptime after a config reload in ''N days, hh:mm:ss'' format.' preprocessing: - type: JSONPATH parameters: - $.uptime_reload master_item: key: asterisk.get_stats tags: - tag: component value: system triggers: - uuid: 4e99b65188264ba1aa80e24662f9b3cd expression: 'last(/Asterisk by HTTP/asterisk.uptime_reload)<10m' name: 'Asterisk: has been reloaded' event_name: 'Asterisk: has been reloaded (uptime < 10m)' priority: INFO description: 'Uptime is less than 10 minutes.' manual_close: 'YES' tags: - tag: scope value: notice - uuid: 8ed124c5d61541c0ab1dcc3491fb05c6 name: 'Asterisk: Version' type: DEPENDENT key: asterisk.version delay: '0' history: 7d trends: '0' value_type: CHAR description: 'Service version' preprocessing: - type: JSONPATH parameters: - $.version master_item: key: asterisk.get_stats tags: - tag: component value: application triggers: - uuid: f1a260626ae6446d89e1e725e14c1098 expression: 'last(/Asterisk by HTTP/asterisk.version,#1)<>last(/Asterisk by HTTP/asterisk.version,#2) and length(last(/Asterisk by HTTP/asterisk.version))>0' name: 'Asterisk: Version has changed' event_name: 'Asterisk: Version has changed (new version: {ITEM.VALUE})' priority: INFO description: 'The Asterisk version has changed. Acknowledge to close the problem manually.' manual_close: 'YES' tags: - tag: scope value: notice - uuid: 09102393dc6a4ac598f02d95801c6ca0 name: 'Asterisk: Service response time' type: SIMPLE key: 'net.tcp.service.perf["tcp","{HOST.CONN}","{$AMI.PORT}"]' history: 7d value_type: FLOAT units: s description: 'Asterisk Manager API performance.' tags: - tag: component value: network triggers: - uuid: dbc74502be01498194003dc1a3d90014 expression: 'min(/Asterisk by HTTP/net.tcp.service.perf["tcp","{HOST.CONN}","{$AMI.PORT}"],5m)>{$AMI.RESPONSE_TIME.MAX.WARN}' name: 'Asterisk: Service response time is too high' event_name: 'Asterisk: Service response time is too high (over {$AMI.RESPONSE_TIME.MAX.WARN} for 5m)' priority: WARNING manual_close: 'YES' dependencies: - name: 'Asterisk: Service is down' expression: 'last(/Asterisk by HTTP/net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"])=0' tags: - tag: scope value: performance - uuid: 58e18df6a5534395bf74d3babdb73170 name: 'Asterisk: Service status' type: SIMPLE key: 'net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"]' history: 7d description: 'Asterisk Manager API port availability.' valuemap: name: 'Service state' preprocessing: - type: DISCARD_UNCHANGED_HEARTBEAT parameters: - 10m tags: - tag: component value: health - tag: component value: network triggers: - uuid: 1fa3370fa93f4d07a2c470f993096554 expression: 'last(/Asterisk by HTTP/net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"])=0' name: 'Asterisk: Service is down' priority: AVERAGE manual_close: 'YES' tags: - tag: scope value: availability discovery_rules: - uuid: 3e7facc25a344cec8e384e8a9f8b372a name: 'IAX peers discovery' type: DEPENDENT key: asterisk.iax_peers.discovery delay: '0' item_prototypes: - uuid: 72d71ec4fa2b4e88a03d25e3bbe8771a name: 'IAX trunk "{#OBJECTNAME}": Active channels' type: DEPENDENT key: 'asterisk.iax.trunk.active_channels[{#OBJECTNAME}]' delay: '0' history: 7d description: 'The total number of active IAX trunk channels.' preprocessing: - type: JSONPATH parameters: - $.active_channels master_item: key: 'asterisk.iax.trunk.get[{#OBJECTNAME}]' tags: - tag: component value: channels - tag: trunk value: '{#OBJECTNAME}' trigger_prototypes: - uuid: e2a6c7a9b6234e2aae20c9aa480f9ef1 expression: 'min(/Asterisk by HTTP/asterisk.iax.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}' name: 'IAX trunk "{#OBJECTNAME}": Number of the IAX trunk "{#OBJECTNAME}" active channels is too high' event_name: 'IAX trunk "{#OBJECTNAME}": Number of the IAX trunk "{#OBJECTNAME}" active channels is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"} for 10m)' priority: WARNING description: 'The IAX trunk may not be able to process new calls.' tags: - tag: scope value: performance - uuid: 9c6554be77234ed98cee4a49e23506b7 name: 'IAX trunk "{#OBJECTNAME}": Get IAX trunk' type: DEPENDENT key: 'asterisk.iax.trunk.get[{#OBJECTNAME}]' delay: '0' history: 0d trends: '0' value_type: TEXT description: 'Raw data for a IAX trunk.' preprocessing: - type: JSONPATH parameters: - '$.iax.trunks[?(@.ObjectName==''{#OBJECTNAME}'')].first()' master_item: key: asterisk.get_stats tags: - tag: component value: raw - tag: trunk value: '{#OBJECTNAME}' - uuid: bbde7e898b4b4d34b27308d6ddaf86fc name: 'IAX trunk "{#OBJECTNAME}": Status' type: DEPENDENT key: 'asterisk.iax.trunk.status[{#OBJECTNAME}]' delay: '0' history: 7d trends: '0' value_type: CHAR description: | IAX trunk status. Here are the possible states that a device state may have: Unmonitored UNKNOWN UNREACHABLE OK preprocessing: - type: JSONPATH parameters: - $.Status - type: DISCARD_UNCHANGED_HEARTBEAT parameters: - 1h master_item: key: 'asterisk.iax.trunk.get[{#OBJECTNAME}]' tags: - tag: component value: health - tag: trunk value: '{#OBJECTNAME}' trigger_prototypes: - uuid: db595245acef4ec9b771c266c14100d2 expression: 'last(/Asterisk by HTTP/asterisk.iax.trunk.status[{#OBJECTNAME}])="UNKNOWN" or last(/Asterisk by HTTP/asterisk.iax.trunk.status[{#OBJECTNAME}])="UNREACHABLE"' name: 'IAX trunk "{#OBJECTNAME}": IAX trunk {#OBJECTNAME} has a state {ITEM.VALUE}' priority: AVERAGE description: 'The IAX trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.' tags: - tag: scope value: availability master_item: key: asterisk.get_stats lld_macro_paths: - lld_macro: '{#OBJECTNAME}' path: $.ObjectName preprocessing: - type: JSONPATH parameters: - $.iax.trunks - type: DISCARD_UNCHANGED_HEARTBEAT parameters: - 1h - uuid: 1a123ca04c7544bfa823a39b8a9fe84c name: 'PJSIP endpoints discovery' type: DEPENDENT key: asterisk.pjsip_endpoints.discovery delay: '0' item_prototypes: - uuid: ec8220a1aa814112908337a009f6fcac name: 'PJSIP trunk "{#OBJECTNAME}": Active channels' type: DEPENDENT key: 'asterisk.pjsip.trunk.active_channels[{#OBJECTNAME}]' delay: '0' history: 7d description: 'The total number of active PJSIP trunk channels.' preprocessing: - type: JSONPATH parameters: - $.active_channels master_item: key: 'asterisk.pjsip.trunk.get[{#OBJECTNAME}]' tags: - tag: component value: channels - tag: trunk value: '{#OBJECTNAME}' trigger_prototypes: - uuid: f192d555011c42c28c6a8f52c0388fe1 expression: 'min(/Asterisk by HTTP/asterisk.pjsip.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}' name: 'PJSIP trunk "{#OBJECTNAME}": Number of the PJSIP trunk "{#OBJECTNAME}" active channels is too high' event_name: 'PJSIP trunk "{#OBJECTNAME}": Number of the PJSIP trunk "{#OBJECTNAME}" active channels is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"} for 10m)' priority: WARNING description: 'The PJSIP trunk may not be able to process new calls.' tags: - tag: scope value: performance - uuid: c364b2ac50344372b155cbb98d9a7afe name: 'PJSIP trunk "{#OBJECTNAME}": Device state' type: DEPENDENT key: 'asterisk.pjsip.trunk.devicestate[{#OBJECTNAME}]' delay: '0' history: 7d trends: '0' value_type: CHAR description: | PJSIP trunk status. Here are the possible states that a device state may have: Unavailable Not in use In use preprocessing: - type: JSONPATH parameters: - $.DeviceState - type: DISCARD_UNCHANGED_HEARTBEAT parameters: - 1h master_item: key: 'asterisk.pjsip.trunk.get[{#OBJECTNAME}]' tags: - tag: component value: health - tag: trunk value: '{#OBJECTNAME}' trigger_prototypes: - uuid: 6f31d886d6954b82874d38646b233689 expression: 'last(/Asterisk by HTTP/asterisk.pjsip.trunk.devicestate[{#OBJECTNAME}])="Unavailable"' name: 'PJSIP trunk "{#OBJECTNAME}": PJSIP trunk {#OBJECTNAME} has a state Unavailable' priority: AVERAGE description: 'The PJSIP trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.' tags: - tag: scope value: availability - uuid: 0919612d88744ec7ad47b11ccfad1f4e name: 'PJSIP trunk "{#OBJECTNAME}": Get PJSIP trunk' type: DEPENDENT key: 'asterisk.pjsip.trunk.get[{#OBJECTNAME}]' delay: '0' history: 0d trends: '0' value_type: TEXT description: 'Raw data for a PJSIP trunk.' preprocessing: - type: JSONPATH parameters: - '$.pjsip.trunks[?(@.ObjectName==''{#OBJECTNAME}'')].first()' master_item: key: asterisk.get_stats tags: - tag: component value: raw - tag: trunk value: '{#OBJECTNAME}' master_item: key: asterisk.get_stats lld_macro_paths: - lld_macro: '{#OBJECTNAME}' path: $.ObjectName preprocessing: - type: JSONPATH parameters: - $.pjsip.trunks - type: DISCARD_UNCHANGED_HEARTBEAT parameters: - 1h - uuid: 5a936a95d62f4b50a4f3db112a3e041f name: 'Queues discovery' type: DEPENDENT key: asterisk.queues.discovery delay: '0' item_prototypes: - uuid: c16d9df72ba749369726d4cfcc8b4f40 name: '"{#QUEUE}": Available' type: DEPENDENT key: 'asterisk.queue.available[{#QUEUE}]' delay: '0' history: 7d description: 'The number of available queue members.' preprocessing: - type: JSONPATH parameters: - $.Available master_item: key: 'asterisk.queue.get[{#QUEUE}]' tags: - tag: component value: members - tag: queue value: '{#QUEUE}' - uuid: c271c7d76b2e49dea386bb08d60307d0 name: '"{#QUEUE}": Callers' type: DEPENDENT key: 'asterisk.queue.callers[{#QUEUE}]' delay: '0' history: 7d description: 'The number incoming calls in queue.' preprocessing: - type: JSONPATH parameters: - $.Callers master_item: key: 'asterisk.queue.get[{#QUEUE}]' tags: - tag: component value: calls - tag: queue value: '{#QUEUE}' trigger_prototypes: - uuid: 4f72c6a755be465287f36b8b12d3175b expression: 'min(/Asterisk by HTTP/asterisk.queue.callers[{#QUEUE}],10m)>{$AMI.QUEUE_CALLERS.MAX.WARN:"{#QUEUE}"}' name: '"{#QUEUE}": Number of callers in the queue "{#QUEUE}" is too high' event_name: '"{#QUEUE}": Number of callers in the queue "{#QUEUE}" is too high (over {$AMI.QUEUE_CALLERS.MAX.WARN:"{#QUEUE}"} for 10m)' priority: WARNING description: 'There is a large number of calls in the queue.' tags: - tag: scope value: performance - uuid: 49bc8af136204b8bae9d7527d04b15bc name: '"{#QUEUE}": Get queue' type: DEPENDENT key: 'asterisk.queue.get[{#QUEUE}]' delay: '0' history: 0d trends: '0' value_type: TEXT description: 'Raw data for a queue.' preprocessing: - type: JSONPATH parameters: - '$.queue.queues[?(@.Queue==''{#QUEUE}'')].first()' master_item: key: asterisk.get_stats tags: - tag: component value: raw - tag: queue value: '{#QUEUE}' - uuid: 8319ec55cf6f4e8590f180f1a81f37ed name: '"{#QUEUE}": Logged in' type: DEPENDENT key: 'asterisk.queue.loggedin[{#QUEUE}]' delay: '0' history: 7d description: 'The number of queue members.' preprocessing: - type: JSONPATH parameters: - $.LoggedIn master_item: key: 'asterisk.queue.get[{#QUEUE}]' tags: - tag: component value: members - tag: queue value: '{#QUEUE}' master_item: key: asterisk.get_stats lld_macro_paths: - lld_macro: '{#QUEUE}' path: $.Queue preprocessing: - type: JSONPATH parameters: - $.queue.queues - type: DISCARD_UNCHANGED_HEARTBEAT parameters: - 1h - uuid: 675fc5b11cb1482db0c539dfb9100e75 name: 'SIP peers discovery' type: DEPENDENT key: asterisk.sip_peers.discovery delay: '0' item_prototypes: - uuid: 9043578864494b13b249ee7bdf13820d name: 'SIP trunk "{#OBJECTNAME}": Active channels' type: DEPENDENT key: 'asterisk.sip.trunk.active_channels[{#OBJECTNAME}]' delay: '0' history: 7d description: 'The total number of active SIP trunk channels.' preprocessing: - type: JSONPATH parameters: - $.active_channels master_item: key: 'asterisk.sip.trunk.get[{#OBJECTNAME}]' tags: - tag: component value: channels - tag: trunk value: '{#OBJECTNAME}' trigger_prototypes: - uuid: 51820b1326f84f51ba0e561946275133 expression: 'min(/Asterisk by HTTP/asterisk.sip.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}' name: 'SIP trunk "{#OBJECTNAME}": Number of the SIP trunk "{#OBJECTNAME}" active channels is too high' event_name: 'SIP trunk "{#OBJECTNAME}": Number of the SIP trunk "{#OBJECTNAME}" active channels is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"} for 10m)' priority: WARNING description: 'The SIP trunk may not be able to process new calls.' tags: - tag: scope value: performance - uuid: a9532680f08445dd9a1bb37e2e2c44c5 name: 'SIP trunk "{#OBJECTNAME}": Get SIP trunk' type: DEPENDENT key: 'asterisk.sip.trunk.get[{#OBJECTNAME}]' delay: '0' history: 0d trends: '0' value_type: TEXT description: 'Raw data for a SIP trunk.' preprocessing: - type: JSONPATH parameters: - '$.sip.trunks[?(@.ObjectName==''{#OBJECTNAME}'')].first()' master_item: key: asterisk.get_stats tags: - tag: component value: raw - tag: trunk value: '{#OBJECTNAME}' - uuid: df33da749e874f55be5f0c33cd201f62 name: 'SIP trunk "{#OBJECTNAME}": Status' type: DEPENDENT key: 'asterisk.sip.trunk.status[{#OBJECTNAME}]' delay: '0' history: 7d trends: '0' value_type: CHAR description: | SIP trunk status. Here are the possible states that a device state may have: Unmonitored UNKNOWN UNREACHABLE OK preprocessing: - type: JSONPATH parameters: - $.Status - type: DISCARD_UNCHANGED_HEARTBEAT parameters: - 1h master_item: key: 'asterisk.sip.trunk.get[{#OBJECTNAME}]' tags: - tag: component value: health - tag: trunk value: '{#OBJECTNAME}' trigger_prototypes: - uuid: 39cac88e9263470da6e4b1a08f806c58 expression: 'last(/Asterisk by HTTP/asterisk.sip.trunk.status[{#OBJECTNAME}])="UNKNOWN" or last(/Asterisk by HTTP/asterisk.sip.trunk.status[{#OBJECTNAME}])="UNREACHABLE"' name: 'SIP trunk "{#OBJECTNAME}": SIP trunk {#OBJECTNAME} has a state {ITEM.VALUE}' priority: AVERAGE description: 'The SIP trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.' tags: - tag: scope value: availability master_item: key: asterisk.get_stats lld_macro_paths: - lld_macro: '{#OBJECTNAME}' path: $.ObjectName preprocessing: - type: JSONPATH parameters: - $.sip.trunks - type: DISCARD_UNCHANGED_HEARTBEAT parameters: - 1h tags: - tag: class value: voip - tag: target value: asterisk macros: - macro: '{$AMI.PORT}' value: '5038' description: 'AMI port number for checking service availability.' - macro: '{$AMI.QUEUE_CALLERS.MAX.WARN}' value: '10' description: 'The maximum number of callers in a queue for trigger expression.' - macro: '{$AMI.RESPONSE_TIME.MAX.WARN}' value: 10s description: 'The Asterisk Manager API page maximum response time in seconds for trigger expression.' - macro: '{$AMI.SECRET}' value: zabbix description: 'The Asterisk Manager secret.' - macro: '{$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN}' value: '28' description: 'The maximum number of busy channels of a trunk for trigger expression.' - macro: '{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"}' value: '28' description: 'The total maximum number of busy channels of IAX trunks for trigger expression.' - macro: '{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"}' value: '28' description: 'The total maximum number of busy channels of PJSIP trunks for trigger expression.' - macro: '{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"}' value: '28' description: 'The total maximum number of busy channels of SIP trunks for trigger expression.' - macro: '{$AMI.TRUNK_REGEXP}' value: trunk description: 'The regexp for the identification of trunk peers.' - macro: '{$AMI.URL}' value: 'http://asterisk:8088/asterisk/rawman' description: 'The Asterisk Manager API URL in the format `://://rawman`.' - macro: '{$AMI.USERNAME}' value: zabbix description: 'The Asterisk Manager name.' valuemaps: - uuid: d6e38832f2d44ec0bf6761e36fd7668f name: 'Service state' mappings: - value: '0' newvalue: Down - value: '1' newvalue: Up graphs: - uuid: 92b561a0aee24da9a7d9875f2293316d name: 'Asterisk: Calls stats' graph_items: - color: 199C0D item: host: 'Asterisk by HTTP' key: asterisk.active_channels - sortorder: '1' color: F63100 item: host: 'Asterisk by HTTP' key: asterisk.active_calls - sortorder: '2' color: 00611C yaxisside: RIGHT item: host: 'Asterisk by HTTP' key: asterisk.calls_processed.rate - uuid: 0e5d56155a1240108a4ffc2f3dc041be name: 'Asterisk: IAX peers' graph_items: - color: 199C0D item: host: 'Asterisk by HTTP' key: asterisk.iax.active_channels - sortorder: '1' color: F63100 item: host: 'Asterisk by HTTP' key: asterisk.iax.online - sortorder: '2' color: 00611C item: host: 'Asterisk by HTTP' key: asterisk.iax.offline - sortorder: '3' color: F7941D item: host: 'Asterisk by HTTP' key: asterisk.iax.unmonitored - uuid: fd5b051daaf64df89856bec400bbc3a0 name: 'Asterisk: PJSIP peers' graph_items: - color: 199C0D item: host: 'Asterisk by HTTP' key: asterisk.pjsip.active_channels - sortorder: '1' color: F63100 item: host: 'Asterisk by HTTP' key: asterisk.pjsip.available - sortorder: '2' color: 00611C item: host: 'Asterisk by HTTP' key: asterisk.pjsip.unavailable - uuid: 2781590218fe4cc9ade68446e5d11aa2 name: 'Asterisk: SIP peers' graph_items: - color: 199C0D item: host: 'Asterisk by HTTP' key: asterisk.sip.active_channels - sortorder: '1' color: F63100 item: host: 'Asterisk by HTTP' key: asterisk.sip.monitored_online - sortorder: '2' color: 00611C item: host: 'Asterisk by HTTP' key: asterisk.sip.monitored_offline - sortorder: '3' color: F7941D item: host: 'Asterisk by HTTP' key: asterisk.sip.unmonitored_online - sortorder: '4' color: FC6EA3 item: host: 'Asterisk by HTTP' key: asterisk.sip.unmonitored_offline