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375 lines
14 KiB
375 lines
14 KiB
zabbix_export:
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version: '7.0'
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media_types:
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-
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name: GLPi
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type: WEBHOOK
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parameters:
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-
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name: alert_message
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value: '{ALERT.MESSAGE}'
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-
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name: alert_subject
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value: '{ALERT.SUBJECT}'
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-
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name: event_id
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value: '{EVENT.ID}'
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-
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name: event_nseverity
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value: '{EVENT.NSEVERITY}'
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-
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name: event_recovery_value
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value: '{EVENT.RECOVERY.VALUE}'
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-
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name: event_source
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value: '{EVENT.SOURCE}'
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-
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name: event_update_status
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value: '{EVENT.UPDATE.STATUS}'
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-
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name: event_value
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value: '{EVENT.VALUE}'
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-
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name: glpi_problem_id
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value: '{EVENT.TAGS.__zbx_glpi_problem_id}'
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-
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name: glpi_token
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value: '<PLACE GLPI TOKEN>'
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-
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name: glpi_url
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value: '<PLACE GLPI URL>'
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-
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name: trigger_id
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value: '{TRIGGER.ID}'
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-
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name: zabbix_url
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value: '{$ZABBIX.URL}'
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attempts: '1'
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script: |
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var GLPi = {
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params: {},
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setParams: function (params) {
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if (typeof params !== 'object') {
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return;
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}
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GLPi.params = params;
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},
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setProxy: function (HTTPProxy) {
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GLPi.HTTPProxy = HTTPProxy;
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},
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urlCheckFormat: function (url) {
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if (typeof url === 'string' && !url.endsWith('/')) {
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url += '/';
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}
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if (url.indexOf('http://') === -1 && url.indexOf('https://') === -1) {
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url = 'https://' + url;
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}
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return url;
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},
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getAuthToken: function (url, token) {
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var response,
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request = new HttpRequest();
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request.addHeader('Content-Type: application/json');
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request.addHeader('Authorization: user_token ' + token);
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response = request.get(url + "apirest.php/initSession");
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if (response !== null) {
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try {
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response = JSON.parse(response);
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}
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catch (error) {
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Zabbix.log(4, '[ GLPi Webhook ] Failed to receive authentication token from GLPi.');
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response = null;
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}
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}
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if (Array.isArray(response)) {
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if (response[1]) {
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throw 'Error received from GLPi: ' + response[1];
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} else {
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throw 'Failed to receive authentication token from GLPi.';
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}
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}
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if (typeof response !== 'object' || !response.session_token) {
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throw 'Failed to process response received from getting GLPi authentication token. Check debug log for more information.';
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}
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return response.session_token;
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},
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getProblemUrl: function (zabbix_url, triggerid, eventid, event_source) {
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var problem_url = zabbix_url;
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if (event_source === '0') {
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problem_url += 'tr_events.php?triggerid=' + triggerid + '&eventid=' + eventid;
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}
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return problem_url;
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},
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request: function (method, url, data) {
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if (typeof GLPi.params !== 'object' || typeof GLPi.params.authToken === 'undefined' || GLPi.params.authToken === '') {
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throw 'Required GLPi param authToken is not set.';
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}
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var response,
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request = new HttpRequest();
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request.addHeader('Content-Type: application/json');
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request.addHeader('Session-Token:' + GLPi.params.authToken);
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if (typeof GLPi.HTTPProxy !== 'undefined' && GLPi.HTTPProxy !== '') {
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request.setProxy(GLPi.HTTPProxy);
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}
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if (typeof data !== 'undefined') {
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data = JSON.stringify(data);
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}
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Zabbix.log(4, '[ GLPi Webhook ] Sending request: ' + url + ((typeof data === 'string')
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? ('\n' + data)
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: ''));
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switch (method) {
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case 'post':
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response = request.post(url, data);
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break;
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case 'put':
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response = request.put(url, data);
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break;
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default:
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throw 'Unsupported HTTP request method: ' + method;
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}
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Zabbix.log(4, '[ GLPi Webhook ] Received response with status code ' +
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request.getStatus() + '\n' + response);
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if (response !== null) {
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try {
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response = JSON.parse(response);
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}
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catch (error) {
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Zabbix.log(4, '[ GLPi Webhook ] Failed to parse response received from GLPi');
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response = null;
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}
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}
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if (typeof response !== 'object' || typeof response === 'undefined' || response === null) {
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throw 'Failed to process response received from GLPi. Check debug log for more information.';
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}
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if (request.getStatus() < 200 || request.getStatus() >= 300) {
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var message = 'Request failed with status code ' + request.getStatus();
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if (response.message) {
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message += ': ' + response.message;
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}
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throw message + ' Check debug log for more information.';
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}
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return response;
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}
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};
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try {
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var params = JSON.parse(value),
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glpi = {},
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url = '',
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data = {},
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comment_data,
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result = { tags: {} },
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required_params = [
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'alert_subject', 'alert_message', 'event_source', 'event_value',
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'event_update_status', 'event_recovery_value',
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'event_id', 'trigger_id', 'zabbix_url',
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'glpi_token', 'glpi_url'
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],
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method = 'post',
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process_tags = true,
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response;
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Object.keys(params)
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.forEach(function (key) {
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if (key.startsWith('glpi_')) {
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glpi[key.substring(5)] = params[key];
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}
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else if (required_params.indexOf(key) !== -1 && params[key] === '') {
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throw 'Parameter "' + key + '" can\'t be empty.';
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}
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});
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if ([0, 1, 2, 3].indexOf(parseInt(params.event_source)) === -1) {
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throw 'Incorrect "event_source" parameter given: ' + params.event_source + '\nMust be 0-3.';
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}
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// Check {EVENT.VALUE} for trigger-based and internal events.
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if (params.event_value !== '0' && params.event_value !== '1'
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&& (params.event_source === '0' || params.event_source === '3')) {
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throw 'Incorrect "event_value" parameter given: ' + params.event_value + '\nMust be 0 or 1.';
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}
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// Check {EVENT.UPDATE.STATUS} only for trigger-based events.
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if (params.event_update_status !== '0' && params.event_update_status !== '1' && params.event_source === '0') {
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throw 'Incorrect "event_update_status" parameter given: ' + params.event_update_status + '\nMust be 0 or 1.';
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}
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if (params.event_source !== '0' && params.event_recovery_value === '0') {
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throw 'Recovery operations are supported only for trigger-based actions.';
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}
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if (typeof params.zabbix_url !== 'string' || params.zabbix_url.trim() === '' || params.zabbix_url === '{$ZABBIX.URL}') {
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throw 'Field "zabbix_url" cannot be empty.';
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}
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// Check for backslash in the end of url and schema.
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glpi.url = GLPi.urlCheckFormat(glpi.url);
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params.zabbix_url = GLPi.urlCheckFormat(params.zabbix_url);
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glpi.authToken = GLPi.getAuthToken(glpi.url, glpi.token);
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GLPi.setParams(glpi);
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data = {
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'input': {
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'name': params.alert_subject,
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'content': params.alert_message + '\n<a href=' + GLPi.getProblemUrl(params.zabbix_url, params.trigger_id, params.event_id, params.event_source) + '>Link to problem in Zabbix</a>',
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'status': 1, // Set status "New"
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'urgency': params.event_nseverity
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}
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};
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// In case of resolve
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if (params.event_source === '0' && params.event_value === '0') {
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process_tags = false;
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dataFollowup = {
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'input': {
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'items_id': glpi.problem_id,
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'itemtype': 'Problem',
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'content': params.alert_message + '\n<a href=' + GLPi.getProblemUrl(params.zabbix_url, params.trigger_id, params.event_id, params.event_source) + '>Link to problem in Zabbix</a>'
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}
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};
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dataProblem = {
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'id': glpi.problem_id,
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'input': {
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'name': params.alert_subject,
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'status': 5, // Set status "Solved"
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'urgency': params.event_nseverity
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}
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};
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GLPi.request('put', glpi.url + 'apirest.php/Problem/' + glpi.problem_id, dataProblem);
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GLPi.request('post', glpi.url + 'apirest.php/Problem/' + glpi.problem_id + '/ITILFollowup', dataFollowup);
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}
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// In case of update
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else if (params.event_source === '0' && params.event_update_status === '1') {
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process_tags = false;
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dataFollowup = {
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'input': {
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'items_id': glpi.problem_id,
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'itemtype': 'Problem',
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'content': params.alert_message + '\n<a href=' + GLPi.getProblemUrl(params.zabbix_url, params.trigger_id, params.event_id, params.event_source) + '>Link to problem in Zabbix</a>'
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}
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};
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dataProblem = {
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'id': glpi.problem_id,
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'input': {
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'name': params.alert_subject,
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'urgency': params.event_nseverity
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}
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};
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GLPi.request('put', glpi.url + 'apirest.php/Problem/' + glpi.problem_id, dataProblem);
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GLPi.request('post', glpi.url + 'apirest.php/Problem/' + glpi.problem_id + '/ITILFollowup', dataFollowup);
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}
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// In case of problem
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else {
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response = GLPi.request('post', glpi.url + 'apirest.php/Problem/', data);
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}
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if (process_tags) {
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result.tags.__zbx_glpi_problem_id = response.id;
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result.tags.__zbx_glpi_link = glpi.url + 'front/problem.form.php?id=' + response.id;
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}
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Zabbix.log(4, '[ GLPi Webhook ] Result: ' + JSON.stringify(result));
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return JSON.stringify(result);
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}
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catch (error) {
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Zabbix.log(4, '[ GLPi Webhook ] ERROR: ' + error);
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throw 'Sending failed: ' + error;
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}
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process_tags: 'YES'
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show_event_menu: 'YES'
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event_menu_url: '{EVENT.TAGS.__zbx_glpi_link}'
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event_menu_name: 'GLPi: Problem {EVENT.TAGS.__zbx_glpi_problem_id}'
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message_templates:
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-
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event_source: TRIGGERS
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operation_mode: PROBLEM
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subject: '[{EVENT.STATUS}] {EVENT.NAME}'
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message: |
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Problem started at {EVENT.TIME} on {EVENT.DATE}
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Problem name: {EVENT.NAME}
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Host: {HOST.NAME}
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Severity: {EVENT.SEVERITY}
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Operational data: {EVENT.OPDATA}
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Original problem ID: {EVENT.ID}
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{TRIGGER.URL}
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-
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event_source: TRIGGERS
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operation_mode: RECOVERY
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subject: '[{EVENT.STATUS}] {EVENT.NAME}'
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message: |
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Problem has been resolved in {EVENT.DURATION} at {EVENT.RECOVERY.TIME} on {EVENT.RECOVERY.DATE}
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Problem name: {EVENT.NAME}
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Host: {HOST.NAME}
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Severity: {EVENT.SEVERITY}
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Original problem ID: {EVENT.ID}
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{TRIGGER.URL}
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-
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event_source: TRIGGERS
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operation_mode: UPDATE
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subject: '[{EVENT.STATUS}] {EVENT.NAME}'
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message: |
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{USER.FULLNAME} {EVENT.UPDATE.ACTION} problem at {EVENT.UPDATE.DATE} {EVENT.UPDATE.TIME}.
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{EVENT.UPDATE.MESSAGE}
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Current problem status is {EVENT.STATUS}, acknowledged: {EVENT.ACK.STATUS}.
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-
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event_source: DISCOVERY
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operation_mode: PROBLEM
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subject: 'Discovery: {DISCOVERY.DEVICE.STATUS} {DISCOVERY.DEVICE.IPADDRESS}'
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message: |
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Discovery rule: {DISCOVERY.RULE.NAME}
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Device IP: {DISCOVERY.DEVICE.IPADDRESS}
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Device DNS: {DISCOVERY.DEVICE.DNS}
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Device status: {DISCOVERY.DEVICE.STATUS}
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Device uptime: {DISCOVERY.DEVICE.UPTIME}
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Device service name: {DISCOVERY.SERVICE.NAME}
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Device service port: {DISCOVERY.SERVICE.PORT}
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Device service status: {DISCOVERY.SERVICE.STATUS}
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Device service uptime: {DISCOVERY.SERVICE.UPTIME}
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-
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event_source: AUTOREGISTRATION
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operation_mode: PROBLEM
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subject: 'Autoregistration: {HOST.HOST}'
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message: |
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Host name: {HOST.HOST}
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Host IP: {HOST.IP}
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Agent port: {HOST.PORT}
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