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zabbix_export:
version: '7.0'
template_groups:
- uuid: 1d12408342854fd5a4436dd6d5d1bd4a
name: Templates/Telephony
templates:
- uuid: 30cc187a4e994c39b07f53d86b5cc6bc
template: 'Asterisk by HTTP'
name: 'Asterisk by HTTP'
description: |
The template gets Asterisk metrics from AMI by HTTP agent.
You should enable the mini-HTTP Server, add the option webenabled=yes
in the general section of the manager.conf file and create Asterisk Manager
user with system and command write permissions within your Asterisk instance.
Disable the PJSIP driver if you do not use PJSIP or do not have PJSIP endpoints.
Please, define AMI address in the {$AMI.URL} macro. Also, the Zabbix host
should have an Agent interface with the AMI address to check Asterisk service
status.
Then you can define {$AMI.USERNAME} and {$AMI.SECRET} macros in
the template for using on the host level.
If there are errors, increase the logging to debug level and see the Zabbix server log.
You can discuss this template or leave feedback on our forum https://www.zabbix.com/forum/zabbix-suggestions-and-feedback/410060-discussion-thread-for-official-zabbix-template-asterisk
Generated by official Zabbix template tool "Templator" 2.0.0
vendor:
name: Zabbix
version: 7.0-0
groups:
- name: Templates/Telephony
items:
- uuid: 72d074f6bb214ef9884d8cc4b1530ad3
name: 'Asterisk: Active calls'
type: DEPENDENT
key: asterisk.active_calls
delay: '0'
history: 7d
description: 'The number of active calls at the moment.'
preprocessing:
- type: JSONPATH
parameters:
- $.active_calls
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: calls
- uuid: bb9ac1ac188b43239456477e13ae555f
name: 'Asterisk: Active channels'
type: DEPENDENT
key: asterisk.active_channels
delay: '0'
history: 7d
description: 'The number of active channels at the moment.'
preprocessing:
- type: JSONPATH
parameters:
- $.active_channels
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: channels
- uuid: ccfc2a8a5880430196e2c874b66370ca
name: 'Asterisk: Calls processed'
type: DEPENDENT
key: asterisk.calls_processed
delay: '0'
history: 7d
description: 'The number of calls processed after the last service restart.'
preprocessing:
- type: JSONPATH
parameters:
- $.calls_processed
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: calls
- uuid: 196af875a190438abd8de5a6803a550f
name: 'Asterisk: Calls processed per second'
type: DEPENDENT
key: asterisk.calls_processed.rate
delay: '0'
history: 7d
value_type: FLOAT
description: 'The number of calls processed per second.'
preprocessing:
- type: JSONPATH
parameters:
- $.calls_processed
- type: CHANGE_PER_SECOND
parameters:
- ''
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: calls
- uuid: 7db3e9cdae3d4bffa7429617e351fce1
name: 'Asterisk: Get stats'
type: HTTP_AGENT
key: asterisk.get_stats
history: '0'
trends: '0'
value_type: TEXT
description: 'Asterisk system information in JSON format.'
preprocessing:
- type: JAVASCRIPT
parameters:
- |
var Ami = {
params: {
url: '{$AMI.URL}',
trunk: '{$AMI.TRUNK_REGEXP}'
},
api_request: new HttpRequest(),
request: function (url, action) {
url += action;
Zabbix.log(4, '[ Asterisk ] Sending request: ' + url);
try {
response = Ami.api_request.get(url);
} catch (error) {
Zabbix.log(4, '[ Asterisk ] Get request returned error ' + error);
throw 'Get request returned error ' + error + '. Check debug log for more information.';
}
Zabbix.log(4, '[ Asterisk ] Received response with status code ' +
Ami.api_request.getStatus() + '\n' + response);
if (Ami.api_request.getStatus() !== 200) {
var message = 'Request failed with status code ' + Ami.api_request.getStatus();
if (response !== null) {
if (typeof response.message === 'string') {
message += ': ' + response.message;
}
}
throw message + ' Check debug log for more information.';
}
var match = response.match('Response: (.+)');
if (match !== null && match[1] !== 'Success' && match[1] !== 'Goodbye' && match[1] !== 'Follows') {
var responseText = match[1],
message = 'Request failed with message ' + match[1];
match = response.match('Message: (.+)');
if (match !== null && match[1]) {
var responseMessage = match[1];
message += ': ' + match[1];
}
if (responseText !== 'Error' || responseMessage !== 'No endpoints found') {
throw message + '. Check debug log for more information.';
}
}
return {
status: Ami.api_request.getStatus(),
body: response
};
}
};
var asterisk = {
version: '',
uptime: 0,
uptime_reload: 0,
active_channels: 0,
active_calls: 0,
calls_processed: 0,
sip: {
trunks: [],
monitored_online: 0,
monitored_offline: 0,
unmonitored_online: 0,
unmonitored_offline: 0,
active_channels: 0,
total: 0
},
iax: {
trunks: [],
online: 0,
offline: 0,
unmonitored: 0,
active_channels: 0,
total: 0
},
pjsip: {
trunks: [],
available: 0,
unavailable: 0,
active_channels: 0,
total: 0
},
queue: {
queues: [],
total: 0
}
};
function block2Object(text) {
var parts = [],
dict = {};
text = text.replace(/^Output: /gm, '');
text.split('\n').forEach(function (line) {
parts = line.split(':');
if (parts.length > 1) {
dict[parts.shift().trim()] = parts.join(':').trim();
}
})
return dict;
}
function text2Object(text) {
var blocks = text.split('\r\n\r\n'),
arr = [],
i = 1,
j = blocks.length - 2;
for (i; i < j; i++) {
arr.push(block2Object(blocks[i]));
}
return arr;
}
function getSipPeers() {
var response = Ami.request(url, 'SIPpeers'),
elements = text2Object(response.body);
asterisk.sip.total = elements.length;
asterisk.sip.trunks = elements.filter(function (element) {
return element.ObjectName.search(Ami.params.trunk) != -1;
});
elements.forEach(function (element) {
if (element.IPaddress === '-none-') {
switch (element.Status) {
case 'Unmonitored':
asterisk.sip.unmonitored_offline++;
break;
case 'UNKNOWN':
asterisk.sip.monitored_offline++;
break;
}
}
else {
if (element.Status === 'Unmonitored') {
asterisk.sip.unmonitored_online++;
}
else {
asterisk.sip.monitored_online++;
if (element.Status.search('^OK') != -1) {
element.Status = element.Status.split(' ')[0];
}
}
}
});
asterisk.sip.trunks.forEach(function (trunk) {
var active_channels = channels.match(new RegExp('[^!J]SIP/' + escapeChars(trunk.ObjectName), 'g'));
trunk.active_channels = (active_channels === null) ? 0 : active_channels.length;
asterisk.sip.active_channels += trunk.active_channels;
});
}
function getIaxPeerList() {
response = Ami.request(url, 'IAXpeerlist');
elements = text2Object(response.body);
asterisk.iax.total = elements.length;
asterisk.iax.trunks = elements.filter(function (element) {
return element.ObjectName.search(Ami.params.trunk) != -1;
});
elements.forEach(function (element) {
if (element.Status.search('^OK') != -1) {
element.Status = element.Status.split(' ')[0];
}
switch (element.Status) {
case 'Unmonitored':
asterisk.iax.unmonitored++;
break;
case 'UNKNOWN':
asterisk.iax.offline++;
break;
}
});
asterisk.iax.online = asterisk.iax.total - asterisk.iax.offline;
asterisk.iax.trunks.forEach(function (trunk) {
var active_channels = channels.match(new RegExp('[^!](IAX2/' + escapeChars(trunk.ObjectName) +
'|IAX2/' + escapeChars(trunk.ObjectUsername) + ')', 'g'));
trunk.active_channels = (active_channels === null) ? 0 : active_channels.length;
asterisk.iax.active_channels += trunk.active_channels;
});
}
function getPjsipShowEndpoints() {
response = Ami.request(url, 'PJSIPShowEndpoints');
elements = text2Object(response.body);
asterisk.pjsip.total = elements.length;
asterisk.pjsip.trunks = elements.filter(function (element) {
return element.ObjectName.search(Ami.params.trunk) != -1;
});
elements.forEach(function (element) {
if (element.DeviceState === 'Unavailable') {
asterisk.pjsip.unavailable++;
}
});
asterisk.pjsip.available = asterisk.pjsip.total - asterisk.pjsip.unavailable;
asterisk.pjsip.trunks.forEach(function (trunk) {
var active_channels = channels.match(new RegExp('[^!]PJSIP/' + escapeChars(trunk.ObjectName), 'g'));
trunk.active_channels = (active_channels === null) ? 0 : active_channels.length;
asterisk.pjsip.active_channels += trunk.active_channels;
});
}
function getQueueSummary() {
response = Ami.request(url, 'QueueSummary');
asterisk.queue.queues = text2Object(response.body);
asterisk.queue.total = asterisk.queue.queues.length;
}
function escapeChars(str) {
return str.replace(/[-[\]{}()*+?.,\\^$|#\s]/g, '\\$&');
}
function getUptimeSeconds(text) {
var date = {
years: 0,
weeks: 0,
days: 0,
hours: 0,
minutes: 0,
seconds: 0
};
var fields = {
years: 'years?',
weeks: 'weeks?',
days: 'days?',
hours: 'hours?',
minutes: 'minutes?',
seconds: 'seconds?'
};
Object.keys(fields).forEach(function (field) {
var match = text.match('(\\d+) ' + fields[field]);
if (match !== null && typeof match[1] !== 'undefined') {
date[field] = parseInt(match[1]);
}
});
return date.years * 220752000 + date.weeks * 604800 + date.days * 86400 +
date.hours * 3600 + date.minutes * 60 + date.seconds;
}
var cookie = value.match(/mansession_id="([0-9A-z]+)"/);
if (cookie == null) {
throw 'Cannot find mansession_id with cookie in response.';
}
var url = Ami.params.url.split('?')[0] + '?action=';
Ami.api_request.addHeader('Cookie: mansession_id="' + cookie[1] + '"');
var response = Ami.request(url, 'CoreSettings');
var coreSettings = block2Object(response.body);
if (typeof coreSettings.AsteriskVersion !== 'undefined') {
asterisk.version = coreSettings.AsteriskVersion;
}
response = Ami.request(url, 'command&command=core%20show%20uptime');
var uptime = block2Object(response.body);
if (typeof uptime["System uptime"] !== 'undefined') {
asterisk.uptime = getUptimeSeconds(uptime["System uptime"]);
}
if (typeof uptime["Last reload"] !== 'undefined') {
asterisk.uptime_reload = getUptimeSeconds(uptime["Last reload"]);
}
response = Ami.request(url, 'command&command=core%20show%20channels%20count');
channels = response.body;
var fields = {
active_channels: 'active channels?',
active_calls: 'active calls?',
calls_processed: 'calls? processed'
};
Object.keys(fields).forEach(function (field) {
var match = channels.match('(\\d+) ' + fields[field]);
if (match !== null && typeof match[1] !== 'undefined') {
asterisk[field] = parseInt(match[1]);
}
});
response = Ami.request(url, 'command&command=core%20show%20channels%20concise');
channels = response.body;
response = Ami.request(url, 'ListCommands');
var list = response.body;
if (list.includes('SIPpeers')) {
getSipPeers();
}
if (list.includes('IAXpeerlist')) {
getIaxPeerList();
}
if (list.includes('PJSIPShowEndpoints')) {
getPjsipShowEndpoints();
}
if (list.includes('QueueSummary')) {
getQueueSummary();
}
try {
response = Ami.request(url, 'Logoff');
}
catch (e) {}
return JSON.stringify(asterisk);
url: '{$AMI.URL}'
query_fields:
- name: action
value: login
- name: username
value: '{$AMI.USERNAME}'
- name: secret
value: '{$AMI.SECRET}'
retrieve_mode: HEADERS
tags:
- tag: component
value: raw
- uuid: d9900a1f096a4b89a2aa4af89f30b2cc
name: 'Asterisk: IAX trunks active channels'
type: DEPENDENT
key: asterisk.iax.active_channels
delay: '0'
history: 7d
description: 'The total number of IAX trunks active channels.'
preprocessing:
- type: JSONPATH
parameters:
- $.iax.active_channels
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: channels
triggers:
- uuid: 0ae0a5b6123a42dd9722219e5e5839df
expression: 'min(/Asterisk by HTTP/asterisk.iax.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"}'
name: 'Asterisk: Total number of active channels of IAX trunks is too high'
event_name: 'Asterisk: Total number of active channels of IAX trunks is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"} for 10m)'
priority: WARNING
description: 'The IAX trunks may not be able to process new calls.'
tags:
- tag: scope
value: performance
- uuid: 0798cf46d82041e6a7091698c7693ec5
name: 'Asterisk: IAX offline peers'
type: DEPENDENT
key: asterisk.iax.offline
delay: '0'
history: 7d
description: 'The number of offline IAX peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.iax.offline
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: bf741f5560734530be352341071c5984
name: 'Asterisk: IAX online peers'
type: DEPENDENT
key: asterisk.iax.online
delay: '0'
history: 7d
description: 'The number of online IAX peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.iax.online
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: ccb62e9b41da4f20b4ab19e4eecd598b
name: 'Asterisk: IAX peers'
type: DEPENDENT
key: asterisk.iax.total
delay: '0'
history: 7d
description: 'The total number of IAX peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.iax.total
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: cf5c07c1a09b4a10af21292b876fcb20
name: 'Asterisk: IAX unmonitored peers'
type: DEPENDENT
key: asterisk.iax.unmonitored
delay: '0'
history: 7d
description: 'The number of unmonitored IAX peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.iax.unmonitored
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: 5ae6135a49764db7b496f5d2378ddd77
name: 'Asterisk: PJSIP trunks active channels'
type: DEPENDENT
key: asterisk.pjsip.active_channels
delay: '0'
history: 7d
description: 'The total number of PJSIP trunks active channels.'
preprocessing:
- type: JSONPATH
parameters:
- $.pjsip.active_channels
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: channels
triggers:
- uuid: 9b158fe0efb4416cb6ad5d53b38c3e38
expression: 'min(/Asterisk by HTTP/asterisk.pjsip.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"}'
name: 'Asterisk: Total number of active channels of PJSIP trunks is too high'
event_name: 'Asterisk: Total number of active channels of PJSIP trunks is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"} for 10m)'
priority: WARNING
description: 'The PJSIP trunks may not be able to process new calls.'
tags:
- tag: scope
value: performance
- uuid: cc07f186104842aabec3d26dcd4322d2
name: 'Asterisk: PJSIP available endpoints'
type: DEPENDENT
key: asterisk.pjsip.available
delay: '0'
history: 7d
description: 'The number of available PJSIP peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.pjsip.available
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: fdc888cb355a4b738be8a77354a7ce76
name: 'Asterisk: PJSIP endpoints'
type: DEPENDENT
key: asterisk.pjsip.total
delay: '0'
history: 7d
description: 'The total number of PJSIP peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.pjsip.total
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: 5c10fe1a4bfb4628be20137d0f1ec725
name: 'Asterisk: PJSIP unavailable endpoints'
type: DEPENDENT
key: asterisk.pjsip.unavailable
delay: '0'
history: 7d
description: 'The number of unavailable PJSIP peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.pjsip.unavailable
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: 2df0dca89a744e86b4f5a2cec673d427
name: 'Asterisk: SIP trunks active channels'
type: DEPENDENT
key: asterisk.sip.active_channels
delay: '0'
history: 7d
description: 'The total number of SIP trunks active channels.'
preprocessing:
- type: JSONPATH
parameters:
- $.sip.active_channels
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: channels
triggers:
- uuid: d2fde5d26d284a129346a12ba0949b60
expression: 'min(/Asterisk by HTTP/asterisk.sip.active_channels,10m)>={$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"}'
name: 'Asterisk: Total number of active channels of SIP trunks is too high'
event_name: 'Asterisk: Total number of active channels of SIP trunks is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"} for 10m)'
priority: WARNING
description: 'The SIP trunks may not be able to process new calls.'
tags:
- tag: scope
value: performance
- uuid: fb08ec8d143a41a097f8652c8261bad8
name: 'Asterisk: SIP monitored offline'
type: DEPENDENT
key: asterisk.sip.monitored_offline
delay: '0'
history: 7d
description: 'The number of monitored offline SIP peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.sip.monitored_offline
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: 23744b0a04b54637a7dbe1c7f8f5200f
name: 'Asterisk: SIP monitored online'
type: DEPENDENT
key: asterisk.sip.monitored_online
delay: '0'
history: 7d
description: 'The number of monitored online SIP peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.sip.monitored_online
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: fb78998a342942ac942a7e1632b98208
name: 'Asterisk: SIP peers'
type: DEPENDENT
key: asterisk.sip.total
delay: '0'
history: 7d
description: 'The total number of SIP peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.sip.total
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: ae21f8c13063402d9eece400a18c6167
name: 'Asterisk: SIP unmonitored offline'
type: DEPENDENT
key: asterisk.sip.unmonitored_offline
delay: '0'
history: 7d
description: 'The number of unmonitored offline SIP peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.sip.unmonitored_offline
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: 1cd5fb5232ca4f4398f85d959ac11b2c
name: 'Asterisk: SIP unmonitored online'
type: DEPENDENT
key: asterisk.sip.unmonitored_online
delay: '0'
history: 7d
description: 'The number of unmonitored online SIP peers.'
preprocessing:
- type: JSONPATH
parameters:
- $.sip.unmonitored_online
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: peers
- uuid: 9c64cb54c2c541c1862558dcf8c6e3a3
name: 'Asterisk: Total queues'
type: DEPENDENT
key: asterisk.total_queues
delay: '0'
history: 7d
description: 'The number of configured queues.'
preprocessing:
- type: JSONPATH
parameters:
- $.queue.total
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: queues
- uuid: 8395ab5b70a7433eb508c513995988bb
name: 'Asterisk: Uptime'
type: DEPENDENT
key: asterisk.uptime
delay: '0'
history: 7d
value_type: FLOAT
units: uptime
description: 'The system uptime expressed in the following format: "N days, hh:mm:ss".'
preprocessing:
- type: JSONPATH
parameters:
- $.uptime
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: system
triggers:
- uuid: 35ca01e504a548db9d4db8be1390d6b9
expression: 'nodata(/Asterisk by HTTP/asterisk.uptime,30m)=1'
name: 'Asterisk: Failed to fetch AMI page'
event_name: 'Asterisk: Failed to fetch AMI page (or no data for 30m)'
priority: WARNING
description: 'Zabbix has not received any data for items for the last 30 minutes.'
manual_close: 'YES'
dependencies:
- name: 'Asterisk: Service is down'
expression: 'last(/Asterisk by HTTP/net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"])=0'
tags:
- tag: scope
value: availability
- uuid: 100d38b62c1d4ce298a9fadfbab19e4c
expression: 'last(/Asterisk by HTTP/asterisk.uptime)<10m'
name: 'Asterisk: Host has been restarted'
event_name: 'Asterisk: {HOST.NAME} has been restarted (uptime < 10m)'
priority: INFO
description: 'Uptime is less than 10 minutes.'
manual_close: 'YES'
tags:
- tag: scope
value: notice
- uuid: 86e23b5b9fd64e6e840588d25921fcbf
name: 'Asterisk: Uptime after reload'
type: DEPENDENT
key: asterisk.uptime_reload
delay: '0'
history: 7d
value_type: FLOAT
units: uptime
description: 'System uptime after a config reload in ''N days, hh:mm:ss'' format.'
preprocessing:
- type: JSONPATH
parameters:
- $.uptime_reload
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: system
triggers:
- uuid: 4e99b65188264ba1aa80e24662f9b3cd
expression: 'last(/Asterisk by HTTP/asterisk.uptime_reload)<10m'
name: 'Asterisk: has been reloaded'
event_name: 'Asterisk: has been reloaded (uptime < 10m)'
priority: INFO
description: 'Uptime is less than 10 minutes.'
manual_close: 'YES'
tags:
- tag: scope
value: notice
- uuid: 8ed124c5d61541c0ab1dcc3491fb05c6
name: 'Asterisk: Version'
type: DEPENDENT
key: asterisk.version
delay: '0'
history: 7d
trends: '0'
value_type: CHAR
description: 'Service version'
preprocessing:
- type: JSONPATH
parameters:
- $.version
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: application
triggers:
- uuid: f1a260626ae6446d89e1e725e14c1098
expression: 'last(/Asterisk by HTTP/asterisk.version,#1)<>last(/Asterisk by HTTP/asterisk.version,#2) and length(last(/Asterisk by HTTP/asterisk.version))>0'
name: 'Asterisk: Version has changed'
event_name: 'Asterisk: Version has changed (new version: {ITEM.VALUE})'
priority: INFO
description: 'The Asterisk version has changed. Acknowledge to close the problem manually.'
manual_close: 'YES'
tags:
- tag: scope
value: notice
- uuid: 09102393dc6a4ac598f02d95801c6ca0
name: 'Asterisk: Service response time'
type: SIMPLE
key: 'net.tcp.service.perf["tcp","{HOST.CONN}","{$AMI.PORT}"]'
history: 7d
value_type: FLOAT
units: s
description: 'Asterisk Manager API performance.'
tags:
- tag: component
value: network
triggers:
- uuid: dbc74502be01498194003dc1a3d90014
expression: 'min(/Asterisk by HTTP/net.tcp.service.perf["tcp","{HOST.CONN}","{$AMI.PORT}"],5m)>{$AMI.RESPONSE_TIME.MAX.WARN}'
name: 'Asterisk: Service response time is too high'
event_name: 'Asterisk: Service response time is too high (over {$AMI.RESPONSE_TIME.MAX.WARN} for 5m)'
priority: WARNING
manual_close: 'YES'
dependencies:
- name: 'Asterisk: Service is down'
expression: 'last(/Asterisk by HTTP/net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"])=0'
tags:
- tag: scope
value: performance
- uuid: 58e18df6a5534395bf74d3babdb73170
name: 'Asterisk: Service status'
type: SIMPLE
key: 'net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"]'
history: 7d
description: 'Asterisk Manager API port availability.'
valuemap:
name: 'Service state'
preprocessing:
- type: DISCARD_UNCHANGED_HEARTBEAT
parameters:
- 10m
tags:
- tag: component
value: health
- tag: component
value: network
triggers:
- uuid: 1fa3370fa93f4d07a2c470f993096554
expression: 'last(/Asterisk by HTTP/net.tcp.service["tcp","{HOST.CONN}","{$AMI.PORT}"])=0'
name: 'Asterisk: Service is down'
priority: AVERAGE
manual_close: 'YES'
tags:
- tag: scope
value: availability
discovery_rules:
- uuid: 3e7facc25a344cec8e384e8a9f8b372a
name: 'IAX peers discovery'
type: DEPENDENT
key: asterisk.iax_peers.discovery
delay: '0'
item_prototypes:
- uuid: 72d71ec4fa2b4e88a03d25e3bbe8771a
name: 'IAX trunk "{#OBJECTNAME}": Active channels'
type: DEPENDENT
key: 'asterisk.iax.trunk.active_channels[{#OBJECTNAME}]'
delay: '0'
history: 7d
description: 'The total number of active IAX trunk channels.'
preprocessing:
- type: JSONPATH
parameters:
- $.active_channels
master_item:
key: 'asterisk.iax.trunk.get[{#OBJECTNAME}]'
tags:
- tag: component
value: channels
- tag: trunk
value: '{#OBJECTNAME}'
trigger_prototypes:
- uuid: e2a6c7a9b6234e2aae20c9aa480f9ef1
expression: 'min(/Asterisk by HTTP/asterisk.iax.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}'
name: 'IAX trunk "{#OBJECTNAME}": Number of the IAX trunk "{#OBJECTNAME}" active channels is too high'
event_name: 'IAX trunk "{#OBJECTNAME}": Number of the IAX trunk "{#OBJECTNAME}" active channels is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"} for 10m)'
priority: WARNING
description: 'The IAX trunk may not be able to process new calls.'
tags:
- tag: scope
value: performance
- uuid: 9c6554be77234ed98cee4a49e23506b7
name: 'IAX trunk "{#OBJECTNAME}": Get IAX trunk'
type: DEPENDENT
key: 'asterisk.iax.trunk.get[{#OBJECTNAME}]'
delay: '0'
history: 0d
trends: '0'
value_type: TEXT
description: 'Raw data for a IAX trunk.'
preprocessing:
- type: JSONPATH
parameters:
- '$.iax.trunks[?(@.ObjectName==''{#OBJECTNAME}'')].first()'
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: raw
- tag: trunk
value: '{#OBJECTNAME}'
- uuid: bbde7e898b4b4d34b27308d6ddaf86fc
name: 'IAX trunk "{#OBJECTNAME}": Status'
type: DEPENDENT
key: 'asterisk.iax.trunk.status[{#OBJECTNAME}]'
delay: '0'
history: 7d
trends: '0'
value_type: CHAR
description: |
IAX trunk status. Here are the possible states that a device state may have:
Unmonitored
UNKNOWN
UNREACHABLE
OK
preprocessing:
- type: JSONPATH
parameters:
- $.Status
- type: DISCARD_UNCHANGED_HEARTBEAT
parameters:
- 1h
master_item:
key: 'asterisk.iax.trunk.get[{#OBJECTNAME}]'
tags:
- tag: component
value: health
- tag: trunk
value: '{#OBJECTNAME}'
trigger_prototypes:
- uuid: db595245acef4ec9b771c266c14100d2
expression: 'last(/Asterisk by HTTP/asterisk.iax.trunk.status[{#OBJECTNAME}])="UNKNOWN" or last(/Asterisk by HTTP/asterisk.iax.trunk.status[{#OBJECTNAME}])="UNREACHABLE"'
name: 'IAX trunk "{#OBJECTNAME}": IAX trunk {#OBJECTNAME} has a state {ITEM.VALUE}'
priority: AVERAGE
description: 'The IAX trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.'
tags:
- tag: scope
value: availability
master_item:
key: asterisk.get_stats
lld_macro_paths:
- lld_macro: '{#OBJECTNAME}'
path: $.ObjectName
preprocessing:
- type: JSONPATH
parameters:
- $.iax.trunks
- type: DISCARD_UNCHANGED_HEARTBEAT
parameters:
- 1h
- uuid: 1a123ca04c7544bfa823a39b8a9fe84c
name: 'PJSIP endpoints discovery'
type: DEPENDENT
key: asterisk.pjsip_endpoints.discovery
delay: '0'
item_prototypes:
- uuid: ec8220a1aa814112908337a009f6fcac
name: 'PJSIP trunk "{#OBJECTNAME}": Active channels'
type: DEPENDENT
key: 'asterisk.pjsip.trunk.active_channels[{#OBJECTNAME}]'
delay: '0'
history: 7d
description: 'The total number of active PJSIP trunk channels.'
preprocessing:
- type: JSONPATH
parameters:
- $.active_channels
master_item:
key: 'asterisk.pjsip.trunk.get[{#OBJECTNAME}]'
tags:
- tag: component
value: channels
- tag: trunk
value: '{#OBJECTNAME}'
trigger_prototypes:
- uuid: f192d555011c42c28c6a8f52c0388fe1
expression: 'min(/Asterisk by HTTP/asterisk.pjsip.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}'
name: 'PJSIP trunk "{#OBJECTNAME}": Number of the PJSIP trunk "{#OBJECTNAME}" active channels is too high'
event_name: 'PJSIP trunk "{#OBJECTNAME}": Number of the PJSIP trunk "{#OBJECTNAME}" active channels is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"} for 10m)'
priority: WARNING
description: 'The PJSIP trunk may not be able to process new calls.'
tags:
- tag: scope
value: performance
- uuid: c364b2ac50344372b155cbb98d9a7afe
name: 'PJSIP trunk "{#OBJECTNAME}": Device state'
type: DEPENDENT
key: 'asterisk.pjsip.trunk.devicestate[{#OBJECTNAME}]'
delay: '0'
history: 7d
trends: '0'
value_type: CHAR
description: |
PJSIP trunk status. Here are the possible states that a device state may have:
Unavailable
Not in use
In use
preprocessing:
- type: JSONPATH
parameters:
- $.DeviceState
- type: DISCARD_UNCHANGED_HEARTBEAT
parameters:
- 1h
master_item:
key: 'asterisk.pjsip.trunk.get[{#OBJECTNAME}]'
tags:
- tag: component
value: health
- tag: trunk
value: '{#OBJECTNAME}'
trigger_prototypes:
- uuid: 6f31d886d6954b82874d38646b233689
expression: 'last(/Asterisk by HTTP/asterisk.pjsip.trunk.devicestate[{#OBJECTNAME}])="Unavailable"'
name: 'PJSIP trunk "{#OBJECTNAME}": PJSIP trunk {#OBJECTNAME} has a state Unavailable'
priority: AVERAGE
description: 'The PJSIP trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.'
tags:
- tag: scope
value: availability
- uuid: 0919612d88744ec7ad47b11ccfad1f4e
name: 'PJSIP trunk "{#OBJECTNAME}": Get PJSIP trunk'
type: DEPENDENT
key: 'asterisk.pjsip.trunk.get[{#OBJECTNAME}]'
delay: '0'
history: 0d
trends: '0'
value_type: TEXT
description: 'Raw data for a PJSIP trunk.'
preprocessing:
- type: JSONPATH
parameters:
- '$.pjsip.trunks[?(@.ObjectName==''{#OBJECTNAME}'')].first()'
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: raw
- tag: trunk
value: '{#OBJECTNAME}'
master_item:
key: asterisk.get_stats
lld_macro_paths:
- lld_macro: '{#OBJECTNAME}'
path: $.ObjectName
preprocessing:
- type: JSONPATH
parameters:
- $.pjsip.trunks
- type: DISCARD_UNCHANGED_HEARTBEAT
parameters:
- 1h
- uuid: 5a936a95d62f4b50a4f3db112a3e041f
name: 'Queues discovery'
type: DEPENDENT
key: asterisk.queues.discovery
delay: '0'
item_prototypes:
- uuid: c16d9df72ba749369726d4cfcc8b4f40
name: '"{#QUEUE}": Available'
type: DEPENDENT
key: 'asterisk.queue.available[{#QUEUE}]'
delay: '0'
history: 7d
description: 'The number of available queue members.'
preprocessing:
- type: JSONPATH
parameters:
- $.Available
master_item:
key: 'asterisk.queue.get[{#QUEUE}]'
tags:
- tag: component
value: members
- tag: queue
value: '{#QUEUE}'
- uuid: c271c7d76b2e49dea386bb08d60307d0
name: '"{#QUEUE}": Callers'
type: DEPENDENT
key: 'asterisk.queue.callers[{#QUEUE}]'
delay: '0'
history: 7d
description: 'The number incoming calls in queue.'
preprocessing:
- type: JSONPATH
parameters:
- $.Callers
master_item:
key: 'asterisk.queue.get[{#QUEUE}]'
tags:
- tag: component
value: calls
- tag: queue
value: '{#QUEUE}'
trigger_prototypes:
- uuid: 4f72c6a755be465287f36b8b12d3175b
expression: 'min(/Asterisk by HTTP/asterisk.queue.callers[{#QUEUE}],10m)>{$AMI.QUEUE_CALLERS.MAX.WARN:"{#QUEUE}"}'
name: '"{#QUEUE}": Number of callers in the queue "{#QUEUE}" is too high'
event_name: '"{#QUEUE}": Number of callers in the queue "{#QUEUE}" is too high (over {$AMI.QUEUE_CALLERS.MAX.WARN:"{#QUEUE}"} for 10m)'
priority: WARNING
description: 'There is a large number of calls in the queue.'
tags:
- tag: scope
value: performance
- uuid: 49bc8af136204b8bae9d7527d04b15bc
name: '"{#QUEUE}": Get queue'
type: DEPENDENT
key: 'asterisk.queue.get[{#QUEUE}]'
delay: '0'
history: 0d
trends: '0'
value_type: TEXT
description: 'Raw data for a queue.'
preprocessing:
- type: JSONPATH
parameters:
- '$.queue.queues[?(@.Queue==''{#QUEUE}'')].first()'
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: raw
- tag: queue
value: '{#QUEUE}'
- uuid: 8319ec55cf6f4e8590f180f1a81f37ed
name: '"{#QUEUE}": Logged in'
type: DEPENDENT
key: 'asterisk.queue.loggedin[{#QUEUE}]'
delay: '0'
history: 7d
description: 'The number of queue members.'
preprocessing:
- type: JSONPATH
parameters:
- $.LoggedIn
master_item:
key: 'asterisk.queue.get[{#QUEUE}]'
tags:
- tag: component
value: members
- tag: queue
value: '{#QUEUE}'
master_item:
key: asterisk.get_stats
lld_macro_paths:
- lld_macro: '{#QUEUE}'
path: $.Queue
preprocessing:
- type: JSONPATH
parameters:
- $.queue.queues
- type: DISCARD_UNCHANGED_HEARTBEAT
parameters:
- 1h
- uuid: 675fc5b11cb1482db0c539dfb9100e75
name: 'SIP peers discovery'
type: DEPENDENT
key: asterisk.sip_peers.discovery
delay: '0'
item_prototypes:
- uuid: 9043578864494b13b249ee7bdf13820d
name: 'SIP trunk "{#OBJECTNAME}": Active channels'
type: DEPENDENT
key: 'asterisk.sip.trunk.active_channels[{#OBJECTNAME}]'
delay: '0'
history: 7d
description: 'The total number of active SIP trunk channels.'
preprocessing:
- type: JSONPATH
parameters:
- $.active_channels
master_item:
key: 'asterisk.sip.trunk.get[{#OBJECTNAME}]'
tags:
- tag: component
value: channels
- tag: trunk
value: '{#OBJECTNAME}'
trigger_prototypes:
- uuid: 51820b1326f84f51ba0e561946275133
expression: 'min(/Asterisk by HTTP/asterisk.sip.trunk.active_channels[{#OBJECTNAME}],10m)>={$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"}'
name: 'SIP trunk "{#OBJECTNAME}": Number of the SIP trunk "{#OBJECTNAME}" active channels is too high'
event_name: 'SIP trunk "{#OBJECTNAME}": Number of the SIP trunk "{#OBJECTNAME}" active channels is too high (over {$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN:"{#OBJECTNAME}"} for 10m)'
priority: WARNING
description: 'The SIP trunk may not be able to process new calls.'
tags:
- tag: scope
value: performance
- uuid: a9532680f08445dd9a1bb37e2e2c44c5
name: 'SIP trunk "{#OBJECTNAME}": Get SIP trunk'
type: DEPENDENT
key: 'asterisk.sip.trunk.get[{#OBJECTNAME}]'
delay: '0'
history: 0d
trends: '0'
value_type: TEXT
description: 'Raw data for a SIP trunk.'
preprocessing:
- type: JSONPATH
parameters:
- '$.sip.trunks[?(@.ObjectName==''{#OBJECTNAME}'')].first()'
master_item:
key: asterisk.get_stats
tags:
- tag: component
value: raw
- tag: trunk
value: '{#OBJECTNAME}'
- uuid: df33da749e874f55be5f0c33cd201f62
name: 'SIP trunk "{#OBJECTNAME}": Status'
type: DEPENDENT
key: 'asterisk.sip.trunk.status[{#OBJECTNAME}]'
delay: '0'
history: 7d
trends: '0'
value_type: CHAR
description: |
SIP trunk status. Here are the possible states that a device state may have:
Unmonitored
UNKNOWN
UNREACHABLE
OK
preprocessing:
- type: JSONPATH
parameters:
- $.Status
- type: DISCARD_UNCHANGED_HEARTBEAT
parameters:
- 1h
master_item:
key: 'asterisk.sip.trunk.get[{#OBJECTNAME}]'
tags:
- tag: component
value: health
- tag: trunk
value: '{#OBJECTNAME}'
trigger_prototypes:
- uuid: 39cac88e9263470da6e4b1a08f806c58
expression: 'last(/Asterisk by HTTP/asterisk.sip.trunk.status[{#OBJECTNAME}])="UNKNOWN" or last(/Asterisk by HTTP/asterisk.sip.trunk.status[{#OBJECTNAME}])="UNREACHABLE"'
name: 'SIP trunk "{#OBJECTNAME}": SIP trunk {#OBJECTNAME} has a state {ITEM.VALUE}'
priority: AVERAGE
description: 'The SIP trunk is unable to establish a connection with a neighbor due to network issues or incorrect configuration.'
tags:
- tag: scope
value: availability
master_item:
key: asterisk.get_stats
lld_macro_paths:
- lld_macro: '{#OBJECTNAME}'
path: $.ObjectName
preprocessing:
- type: JSONPATH
parameters:
- $.sip.trunks
- type: DISCARD_UNCHANGED_HEARTBEAT
parameters:
- 1h
tags:
- tag: class
value: voip
- tag: target
value: asterisk
macros:
- macro: '{$AMI.PORT}'
value: '5038'
description: 'AMI port number for checking service availability.'
- macro: '{$AMI.QUEUE_CALLERS.MAX.WARN}'
value: '10'
description: 'The maximum number of callers in a queue for trigger expression.'
- macro: '{$AMI.RESPONSE_TIME.MAX.WARN}'
value: 10s
description: 'The Asterisk Manager API page maximum response time in seconds for trigger expression.'
- macro: '{$AMI.SECRET}'
value: zabbix
description: 'The Asterisk Manager secret.'
- macro: '{$AMI.TRUNK_ACTIVE_CHANNELS.MAX.WARN}'
value: '28'
description: 'The maximum number of busy channels of a trunk for trigger expression.'
- macro: '{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"IAX"}'
value: '28'
description: 'The total maximum number of busy channels of IAX trunks for trigger expression.'
- macro: '{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"PJSIP"}'
value: '28'
description: 'The total maximum number of busy channels of PJSIP trunks for trigger expression.'
- macro: '{$AMI.TRUNK_ACTIVE_CHANNELS_TOTAL.MAX.WARN:"SIP"}'
value: '28'
description: 'The total maximum number of busy channels of SIP trunks for trigger expression.'
- macro: '{$AMI.TRUNK_REGEXP}'
value: trunk
description: 'The regexp for the identification of trunk peers.'
- macro: '{$AMI.URL}'
value: 'http://asterisk:8088/asterisk/rawman'
description: 'The Asterisk Manager API URL in the format `<scheme>://<host>:<port>/<prefix>/rawman`.'
- macro: '{$AMI.USERNAME}'
value: zabbix
description: 'The Asterisk Manager name.'
valuemaps:
- uuid: d6e38832f2d44ec0bf6761e36fd7668f
name: 'Service state'
mappings:
- value: '0'
newvalue: Down
- value: '1'
newvalue: Up
graphs:
- uuid: 92b561a0aee24da9a7d9875f2293316d
name: 'Asterisk: Calls stats'
graph_items:
- color: 199C0D
item:
host: 'Asterisk by HTTP'
key: asterisk.active_channels
- sortorder: '1'
color: F63100
item:
host: 'Asterisk by HTTP'
key: asterisk.active_calls
- sortorder: '2'
color: 00611C
yaxisside: RIGHT
item:
host: 'Asterisk by HTTP'
key: asterisk.calls_processed.rate
- uuid: 0e5d56155a1240108a4ffc2f3dc041be
name: 'Asterisk: IAX peers'
graph_items:
- color: 199C0D
item:
host: 'Asterisk by HTTP'
key: asterisk.iax.active_channels
- sortorder: '1'
color: F63100
item:
host: 'Asterisk by HTTP'
key: asterisk.iax.online
- sortorder: '2'
color: 00611C
item:
host: 'Asterisk by HTTP'
key: asterisk.iax.offline
- sortorder: '3'
color: F7941D
item:
host: 'Asterisk by HTTP'
key: asterisk.iax.unmonitored
- uuid: fd5b051daaf64df89856bec400bbc3a0
name: 'Asterisk: PJSIP peers'
graph_items:
- color: 199C0D
item:
host: 'Asterisk by HTTP'
key: asterisk.pjsip.active_channels
- sortorder: '1'
color: F63100
item:
host: 'Asterisk by HTTP'
key: asterisk.pjsip.available
- sortorder: '2'
color: 00611C
item:
host: 'Asterisk by HTTP'
key: asterisk.pjsip.unavailable
- uuid: 2781590218fe4cc9ade68446e5d11aa2
name: 'Asterisk: SIP peers'
graph_items:
- color: 199C0D
item:
host: 'Asterisk by HTTP'
key: asterisk.sip.active_channels
- sortorder: '1'
color: F63100
item:
host: 'Asterisk by HTTP'
key: asterisk.sip.monitored_online
- sortorder: '2'
color: 00611C
item:
host: 'Asterisk by HTTP'
key: asterisk.sip.monitored_offline
- sortorder: '3'
color: F7941D
item:
host: 'Asterisk by HTTP'
key: asterisk.sip.unmonitored_online
- sortorder: '4'
color: FC6EA3
item:
host: 'Asterisk by HTTP'
key: asterisk.sip.unmonitored_offline