parent
d97a5a0b31
commit
b626045de2
@ -1,2 +1,23 @@
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package com.luojia_channel.modules.feedback.entity;public class FeedbackTicket {
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package com.luojia_channel.modules.feedback.entity;
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import com.baomidou.mybatisplus.annotation.IdType;
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import com.baomidou.mybatisplus.annotation.TableId;
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import com.baomidou.mybatisplus.annotation.TableName;
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import lombok.Data;
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import java.time.LocalDateTime;
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@Data
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@TableName("feedback_ticket")
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public class FeedbackTicket {
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@TableId(type = IdType.AUTO)
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private Long id;
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private Long userId;
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private String content;
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private String feedbackType;
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private Integer status;
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private String contactInfo;
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private LocalDateTime createTime;
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private LocalDateTime handleTime;
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}
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@ -1,2 +1,13 @@
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package com.luojia_channel.modules.feedback.mq.domain;public class DelayHandleTicketMessage {
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package com.luojia_channel.modules.feedback.mq.domain;
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import lombok.Data;
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@Data
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public class DelayHandleTicketMessage {
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private Long id;
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private Long userId;
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private String content;
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private String feedbackType;
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private Integer status;
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private String contactInfo;
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}
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@ -1,2 +1,111 @@
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package com.luojia_channel.modules.feedback.service.impl;public class FeedbackTicketServiceImpl {
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package com.luojia_channel.modules.feedback.service.impl;
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import cn.hutool.core.bean.BeanUtil;
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import com.baomidou.mybatisplus.core.conditions.query.LambdaQueryWrapper;
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import com.baomidou.mybatisplus.core.metadata.IPage;
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import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
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import com.baomidou.mybatisplus.extension.service.impl.ServiceImpl;
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import com.luojia_channel.common.domain.page.PageRequest;
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import com.luojia_channel.common.domain.page.PageResponse;
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import com.luojia_channel.modules.feedback.dto.FeedbackTicketBasicInfoDTO;
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import com.luojia_channel.modules.feedback.dto.FeedbackTicketPageQueryDTO;
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import com.luojia_channel.modules.feedback.entity.FeedbackTicket;
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import com.luojia_channel.modules.feedback.mapper.FeedbackTicketMapper;
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import com.luojia_channel.modules.feedback.mq.domain.DelayHandleTicketMessage;
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import com.luojia_channel.modules.feedback.mq.producer.FeedbackMessageProducer;
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import com.luojia_channel.modules.feedback.service.FeedbackTicketService;
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import com.luojia_channel.modules.user.entity.User;
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import com.luojia_channel.modules.user.mapper.UserMapper;
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import lombok.RequiredArgsConstructor;
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import org.springframework.stereotype.Service;
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import org.springframework.transaction.annotation.Transactional;
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import java.time.LocalDateTime;
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import java.util.ArrayList;
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import java.util.List;
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import java.util.Map;
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import java.util.stream.Collectors;
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@Service
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@RequiredArgsConstructor
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public class FeedbackTicketServiceImpl extends ServiceImpl<FeedbackTicketMapper, FeedbackTicket> implements FeedbackTicketService {
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private final UserMapper userMapper;
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private final FeedbackMessageProducer feedbackMessageProducer;
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@Override
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@Transactional(rollbackFor = Exception.class)
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public Long createFeedbackTicket(FeedbackTicket feedbackTicket) {
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feedbackTicket.setCreateTime(LocalDateTime.now());
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feedbackTicket.setStatus(1);
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if(!save(feedbackTicket))
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throw new RuntimeException("保存工单失败");
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// 发送延时消息
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feedbackMessageProducer.sendMessage(BeanUtil.copyProperties(feedbackTicket, DelayHandleTicketMessage.class));
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return feedbackTicket.getId();
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}
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@Override
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public void updateFeedbackTicket(FeedbackTicket feedbackTicket) {
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updateById(feedbackTicket);
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}
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@Override
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public List<FeedbackTicket> getPersonalFeedbackTickets(Long userId) {
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LambdaQueryWrapper<FeedbackTicket> queryWrapper = new LambdaQueryWrapper<>();
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queryWrapper.eq(FeedbackTicket::getUserId, userId);
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return list(queryWrapper);
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}
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@Override
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public PageResponse<FeedbackTicketBasicInfoDTO> pageFeedbackTicket(FeedbackTicketPageQueryDTO feedbackTicketPageQueryDTO) {
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LambdaQueryWrapper<FeedbackTicket> queryWrapper = new LambdaQueryWrapper<>();
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if (feedbackTicketPageQueryDTO.getFeedbackType() != null) {
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queryWrapper.eq(FeedbackTicket::getFeedbackType, feedbackTicketPageQueryDTO.getFeedbackType());
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}
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if (feedbackTicketPageQueryDTO.getStatus() != null) {
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queryWrapper.eq(FeedbackTicket::getStatus, feedbackTicketPageQueryDTO.getStatus());
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}
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queryWrapper.orderByDesc(FeedbackTicket::getCreateTime);
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Page<FeedbackTicket> page = new Page<>(feedbackTicketPageQueryDTO.getCurrent(), feedbackTicketPageQueryDTO.getSize());
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IPage<FeedbackTicket> feedbackTicketPage = baseMapper.selectPage(page, queryWrapper);
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List<Long> userIds = new ArrayList<>();
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feedbackTicketPage.getRecords().forEach(ticket -> userIds.add(ticket.getUserId()));
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List<User> users = userMapper.selectBatchIds(userIds);
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Map<Long, User> userMap = users.stream()
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.collect(Collectors.toMap(User::getId, user -> user));
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List<FeedbackTicketBasicInfoDTO> feedbackTicketBasicInfoDTOS = new ArrayList<>();
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feedbackTicketPage.getRecords().forEach(ticket -> {
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FeedbackTicketBasicInfoDTO dto = new FeedbackTicketBasicInfoDTO();
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BeanUtil.copyProperties(ticket, dto);
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User user = userMap.getOrDefault(ticket.getUserId(), new User());
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dto.setUserName(user.getUsername());
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dto.setUserAvatar(user.getAvatar());
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feedbackTicketBasicInfoDTOS.add(dto);
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});
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return PageResponse.<FeedbackTicketBasicInfoDTO>builder()
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.current(feedbackTicketPage.getCurrent())
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.size(feedbackTicketPage.getSize())
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.total(feedbackTicketPage.getTotal())
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.records(feedbackTicketBasicInfoDTOS)
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.build();
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}
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@Override
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public void processDelayedFeedback(Long ticketId) {
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// 查询工单
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FeedbackTicket ticket = getById(ticketId);
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if (ticket == null || ticket.getStatus().equals(3)) {
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return;
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}
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// 处理延时任务，更新工单状态为超时
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ticket.setStatus(4); //
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updateById(ticket);
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// TODO 向管理员发送消息
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}
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}
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@ -1,36 +1,36 @@
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###本地开发环境
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#lj:
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# db:
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# host: 192.168.59.129
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# password: Forely123!
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# redis:
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# host: 192.168.59.129
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# port: 6379
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# password: Forely123!
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# rabbitmq:
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# host: 192.168.59.129
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# port: 5672
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# username: admin
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# password: Forely123!
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# minio:
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# endpoint: http://192.168.59.129:9000
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# accessKey: forely
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# secretKey: Forely123!
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##本地开发环境
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lj:
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db:
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host: 192.168.125.128
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password: MySQL@5678
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host: 192.168.59.129
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password: Forely123!
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redis:
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host: 192.168.125.128
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host: 192.168.59.129
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port: 6379
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password: Redis@9012
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password: Forely123!
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rabbitmq:
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host: 192.168.125.128
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host: 192.168.59.129
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port: 5672
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username: rabbit_admin
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password: Rabbit@3456
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username: admin
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password: Forely123!
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minio:
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endpoint: http://192.168.125.128:9000
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accessKey: minio_admin
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secretKey: Minio@1234
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endpoint: http://192.168.59.129:9000
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accessKey: forely
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secretKey: Forely123!
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#lj:
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# db:
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# host: 192.168.125.128
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# password: MySQL@5678
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# redis:
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# host: 192.168.125.128
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# port: 6379
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# password: Redis@9012
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# rabbitmq:
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# host: 192.168.125.128
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# port: 5672
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# username: rabbit_admin
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# password: Rabbit@3456
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# minio:
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# endpoint: http://192.168.125.128:9000
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# accessKey: minio_admin
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# secretKey: Minio@1234
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