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zabbix_export:
version: '7.0'
media_types:
- name: MantisBT
type: WEBHOOK
parameters:
- name: alert_message
value: '{ALERT.MESSAGE}'
- name: alert_sendto
value: '{ALERT.SENDTO}'
- name: alert_subject
value: '{ALERT.SUBJECT}'
- name: event_id
value: '{EVENT.ID}'
- name: event_nseverity
value: '{EVENT.NSEVERITY}'
- name: event_recovery_value
value: '{EVENT.RECOVERY.VALUE}'
- name: event_source
value: '{EVENT.SOURCE}'
- name: event_tagsjson
value: '{EVENT.TAGSJSON}'
- name: event_update_action
value: '{EVENT.UPDATE.ACTION}'
- name: event_update_message
value: '{EVENT.UPDATE.MESSAGE}'
- name: event_update_status
value: '{EVENT.UPDATE.STATUS}'
- name: event_value
value: '{EVENT.VALUE}'
- name: mantisbt_category
value: '[All Projects] General'
- name: mantisbt_issue_number
value: '{EVENT.TAGS.__zbx_mantisbt_issue_number}'
- name: mantisbt_token
value: '<PLACE MANTISBT TOKEN>'
- name: mantisbt_url
value: '<PLACE MANTISBT URL>'
- name: mantisbt_use_zabbix_tags
value: 'true'
- name: trigger_id
value: '{TRIGGER.ID}'
- name: zabbix_url
value: '{$ZABBIX.URL}'
attempts: '1'
script: |
var Mantisbt = {
params: {},
setParams: function (params) {
if (typeof params !== 'object') {
return;
}
Mantisbt.params = params;
},
setProxy: function (HTTPProxy) {
Mantisbt.HTTPProxy = HTTPProxy;
},
checkUrlFormat: function (url) {
if (typeof url === 'string' && !url.endsWith('/')) {
url += '/';
}
if (url.indexOf('http://') === -1 && url.indexOf('https://') === -1) {
url = 'https://' + url;
}
return url;
},
getProblemURL: function (zabbix_url, triggerid, eventid, event_source) {
var problem_url = zabbix_url;
if (event_source === '0') {
problem_url += 'tr_events.php?triggerid=' + triggerid + '&eventid=' + eventid;
}
return problem_url;
},
request: function (method, url, data) {
['token', 'url', 'category'].forEach(function (field) {
if (typeof Mantisbt.params !== 'object' || typeof Mantisbt.params[field] === 'undefined' || Mantisbt.params[field] === '') {
throw 'Required MantisBT param is not set: "' + field + '".';
}
});
var response,
request = new HttpRequest();
request.addHeader('Content-Type: application/json');
request.addHeader('Authorization: ' + Mantisbt.params.token);
if (typeof Mantisbt.HTTPProxy !== 'undefined' && Mantisbt.HTTPProxy !== '') {
request.setProxy(Mantisbt.HTTPProxy);
}
if (typeof data !== 'undefined') {
data = JSON.stringify(data);
}
Zabbix.log(4, '[ MantisBT Webhook ] Sending request: ' + url + ((typeof data === 'string') ? ('\n' + data) : ''));
switch (method) {
case 'post':
response = request.post(url, data);
break;
case 'patch':
response = request.patch(url, data);
break;
default:
throw 'Unsupported HTTP request method: ' + method;
}
Zabbix.log(4, '[ MantisBT Webhook ] Received response with status code ' + request.getStatus() + '\n' + response);
if (response !== null) {
try {
response = JSON.parse(response);
}
catch (error) {
Zabbix.log(4, '[ MantisBT Webhook ] Failed to parse the response received from MantisBT');
response = null;
}
}
if (typeof response !== 'object') {
throw 'Failed to process the response received from MantisBT. Check debug log for more information.';
}
if (request.getStatus() < 200 || request.getStatus() >= 300) {
var message = 'Request failed with status code ' + request.getStatus();
if (typeof response.message !== 'undefined') {
message += ': ' + response.message;
}
throw message;
}
return response;
}
};
try {
var params = JSON.parse(value),
mantisbt = {},
url = '',
data = {},
result = { tags: {} },
required_params = [
'alert_subject', 'alert_message', 'event_source', 'event_value', 'event_update_action',
'event_update_status', 'event_recovery_value', 'event_nseverity', 'event_tagsjson',
'event_id', 'trigger_id', 'zabbix_url', 'alert_sendto',
'mantisbt_token', 'mantisbt_url', 'mantisbt_category', 'mantisbt_issue_number', 'mantisbt_use_zabbix_tags'
],
method,
severities = ['none', 'low', 'normal', 'high', 'urgent', 'immediate'];
Object.keys(params)
.forEach(function (key) {
if (key.startsWith('mantisbt_')) {
mantisbt[key.substring(9)] = params[key];
}
else if (required_params.indexOf(key) !== -1 && params[key] === '') {
throw 'Parameter "' + key + '" cannot be empty.';
}
});
if ([0, 1, 2, 3].indexOf(parseInt(params.event_source)) === -1) {
throw 'Incorrect "event_source" parameter given: ' + params.event_source + '\nMust be 0-3.';
}
// Check {EVENT.VALUE} for trigger-based and internal events.
if (params.event_value !== '0' && params.event_value !== '1' && (params.event_source === '0' || params.event_source === '3')) {
throw 'Incorrect "event_value" parameter given: ' + params.event_value + '\nMust be 0 or 1.';
}
// Check {EVENT.UPDATE.STATUS} only for trigger-based events.
if (params.event_update_status !== '0' && params.event_update_status !== '1' && params.event_source === '0') {
throw 'Incorrect "event_update_status" parameter given: ' + params.event_update_status + '\nMust be 0 or 1.';
}
if (params.event_source !== '0' && params.event_recovery_value === '0') {
throw 'Recovery operations are supported for trigger-based actions only.';
}
if (typeof params.zabbix_url !== 'string' || params.zabbix_url.trim() === '' || params.zabbix_url === '{$ZABBIX.URL}') {
throw 'Field "zabbix_url" cannot be empty.';
}
// Check for backslash in the end of url and schema.
mantisbt.url = Mantisbt.checkUrlFormat(mantisbt.url);
params.zabbix_url = Mantisbt.checkUrlFormat(params.zabbix_url);
// In case of resolve event.
if (params.event_source === '0' && params.event_value === '0') {
method = "patch";
url = mantisbt.url + 'api/rest/issues/' + mantisbt.issue_number;
data = {
summary: params.alert_subject,
status: {
name: "resolved"
}
};
if (/commented/.test(params.event_update_action)) {
data.additional_information = params.event_update_message;
}
process_tags = false;
}
// In case of update event.
else if (params.event_source === '0' && params.event_update_status === '1') {
method = "patch";
url = mantisbt.url + 'api/rest/issues/' + mantisbt.issue_number;
data = {
status: {},
priority: {
name: severities[parseInt(params.event_nseverity, 10)]
}
};
if (/commented/.test(params.event_update_action)) {
data.additional_information = params.event_update_message;
}
if (/acknowledged/.test(params.event_update_action)) {
data.status.name = "acknowledged";
}
if (/unacknowledged/.test(params.event_update_action)) {
data.status.name = "new";
}
process_tags = false;
}
else {
method = 'post';
url = mantisbt.url + 'api/rest/issues';
data = {
summary: params.alert_subject,
description: params.alert_message,
project: { name: params.alert_sendto },
category: { name: mantisbt.category },
priority: {
name: parseInt(params.event_nseverity, 10) ? severities[parseInt(params.event_nseverity, 10)] : "none"
}
};
if (params.event_source === '0') {
problem_url = Mantisbt.getProblemURL(params.zabbix_url, params.trigger_id, params.event_id, params.event_source);
data.description += '\n' + problem_url;
if (mantisbt.use_zabbix_tags === "true") {
var alert_tags = JSON.parse(params.event_tagsjson);
data.tags = alert_tags.map(function (t) { return { name: t.value ? (t.tag + ': ' + t.value) : t.tag }; });
}
}
process_tags = true;
}
Mantisbt.setParams(mantisbt);
Mantisbt.setProxy(params.HTTPProxy);
var response = Mantisbt.request(method, url, data);
if (process_tags) {
result.tags.__zbx_mantisbt_issue_number = response.issue.id;
result.tags.__zbx_mantisbt_link = mantisbt.url + 'view.php?id=' + response.issue.id;
}
Zabbix.log(4, '[ MantisBT Webhook ] Result: ' + JSON.stringify(result));
return JSON.stringify(result);
}
catch (error) {
Zabbix.log(4, '[ MantisBT Webhook ] ERROR: ' + error);
throw 'Sending failed: ' + error;
}
process_tags: 'YES'
show_event_menu: 'YES'
event_menu_url: '{EVENT.TAGS.__zbx_mantisbt_link}'
event_menu_name: 'MantisBT: Issue ID {EVENT.TAGS.__zbx_mantisbt_issue_number}'
message_templates:
- event_source: TRIGGERS
operation_mode: PROBLEM
subject: '[{EVENT.STATUS}] {EVENT.NAME}'
message: |
Problem started at {EVENT.TIME} on {EVENT.DATE}
Problem name: {EVENT.NAME}
Host: {HOST.NAME}
Severity: {EVENT.SEVERITY}
Operational data: {EVENT.OPDATA}
Original problem ID: {EVENT.ID}
{TRIGGER.URL}
- event_source: TRIGGERS
operation_mode: RECOVERY
subject: '[{EVENT.STATUS}] {EVENT.NAME}'
message: |
Problem has been resolved in {EVENT.DURATION} at {EVENT.RECOVERY.TIME} on {EVENT.RECOVERY.DATE}
Problem name: {EVENT.NAME}
Host: {HOST.NAME}
Severity: {EVENT.SEVERITY}
Original problem ID: {EVENT.ID}
{TRIGGER.URL}
- event_source: TRIGGERS
operation_mode: UPDATE
subject: '[{EVENT.STATUS}] {EVENT.NAME}'
message: |
{USER.FULLNAME} {EVENT.UPDATE.ACTION} problem at {EVENT.UPDATE.DATE} {EVENT.UPDATE.TIME}.
{EVENT.UPDATE.MESSAGE}
Current problem status is {EVENT.STATUS}, acknowledged: {EVENT.ACK.STATUS}.
- event_source: DISCOVERY
operation_mode: PROBLEM
subject: 'Discovery: {DISCOVERY.DEVICE.STATUS} {DISCOVERY.DEVICE.IPADDRESS}'
message: |
Discovery rule: {DISCOVERY.RULE.NAME}
Device IP: {DISCOVERY.DEVICE.IPADDRESS}
Device DNS: {DISCOVERY.DEVICE.DNS}
Device status: {DISCOVERY.DEVICE.STATUS}
Device uptime: {DISCOVERY.DEVICE.UPTIME}
Device service name: {DISCOVERY.SERVICE.NAME}
Device service port: {DISCOVERY.SERVICE.PORT}
Device service status: {DISCOVERY.SERVICE.STATUS}
Device service uptime: {DISCOVERY.SERVICE.UPTIME}
- event_source: AUTOREGISTRATION
operation_mode: PROBLEM
subject: 'Autoregistration: {HOST.HOST}'
message: |
Host name: {HOST.HOST}
Host IP: {HOST.IP}
Agent port: {HOST.PORT}
- event_source: INTERNAL
operation_mode: PROBLEM
subject: '[{EVENT.STATUS}] {EVENT.NAME}'
message: |
Problem started at {EVENT.TIME} on {EVENT.DATE}
Problem name: {EVENT.NAME}
Host: {HOST.NAME}
Original problem ID: {EVENT.ID}
- event_source: INTERNAL
operation_mode: RECOVERY
subject: '[{EVENT.STATUS}] {EVENT.NAME}'
message: |
Problem has been resolved in {EVENT.DURATION}
Problem name: {EVENT.NAME}
Host: {HOST.NAME}
Original problem ID: {EVENT.ID}